Job Description

At Villa Haven, understated luxury intertwines seamlessly with its pristine surroundings, fostering an ambiance of serenity and tranquility. Designed as a haven for those yearning to reconnect with nature, the resort blurs the boundaries between indoor and outdoor spaces, providing a holistic retreat for guests seeking rejuvenation.

As a Spa Receptionist at Villa Haven, you will be the first point of contact for spa guests, providing a warm welcome and ensuring a smooth and efficient spa experience. This role requires strong interpersonal skills, attention to detail, and the ability to handle multiple tasks simultaneously in a fast-paced environment.

Qualifications

• High school diploma or equivalent; additional education in hospitality, spa management, or customer service is a plus.
• Proven experience as a receptionist, preferably in a spa or hospitality environment.
• Excellent customer service and communication skills, both written and verbal.
• Strong organisational skills and attention to detail.
• Ability to handle a computerised booking system.
• Proficiency in Microsoft Office Suite and familiarity with spa management software (preferred).
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Fluent in English; additional languages are a plus.
• Ability to work in a remote island setting and adapt to a tropical climate.

Additional Information