Glenmarie, Selangor
Salary: RM2,300 - RM3,000
We are looking for a professional and well-presented Luxury Spa Receptionist to be the first point of contact for guests. This role focuses on delivering exceptional customer service, managing appointments, and ensuring smooth front-of-house operations in a premium spa environment.
Guest Experience & Reception Duties
Welcome guests warmly and professionally
Ensure smooth check-in and check-out processes
Maintain a clean, organized, and welcoming reception area
Provide attentive and personalized customer service
Appointment Management
Manage bookings and schedules accurately
Coordinate appointments with therapists
Recommend suitable treatments, packages, and promotions
Communication & Customer Service
Answer phone calls, WhatsApp messages, and emails professionally
Provide clear information about services and pricing
Handle customer inquiries and requests efficiently
Cashiering & Administration
Process payments and issue receipts
Perform basic data entry and daily reporting
Maintain accurate customer and sales records
Minimum SPM or equivalent
Prior experience in reception, hospitality, customer service, or spa environment is an advantage
Well-groomed, polite, and professional appearance
Good communication and interpersonal skills
Basic computer and administrative skills
Able to work weekends
Monday to Sunday (1 day off per week)
10:00 AM – 7:00 PM
Closed on gazetted public holidays
Stable working hours
Professional working environment
Training provided
Opportunity to grow in the wellness and hospitality industry
SPERTON is a full-range provider of Global Recruitment, People Management, Global Mobility and Business support services within focused industry sectors. Our head office is located in Norway. We have over 20 years’ of experience supporting clients within the Human Resources area. We can support you globally through our own companies and partners in more than 140 countries.
Sperton had been specializing in the supply of the very best freelance and permanent white-collar professionals working with projects. We provide consultant and recruitment services to companies of all types and sizes, including consultancies, contractors, sub-contractors, developers and end clients operating across a wide range of projects and environments.
Now our services also include People Management, Global Mobility and Business Support Services.
Legal entity set-up, payroll services, HR administration, compliance, and insurance provision, cultural awareness training, and mobility support – everything needed to work compliantly with local legislation and regulations in different countries.
With over 20 years of global experience within project execution, we understand your challenges and know how to support you from the start to the end of the project.
