Bridge Talent Management

Spa Receptionist

Bridge Talent Management  •  Nairobi, KE (Onsite)  •  5 months ago
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Job Description


We are currently seeking a
Spa Receptionist

for one of our clients in the hotel industry. This role is ideal for a service-oriented professional with a background in hospitality who is passionate about wellness and customer experience.
Key Responsibilities:

  1. Welcome and check in spa guests warmly and professionally.

  2. Manage appointment scheduling and coordinate with spa therapists.

  3. Handle phone, email, and in-person inquiries regarding services,
    pricing, and availability.

  4. Maintain accurate records of bookings, payments, and client
    information.

  5. Upsell spa treatments and products where appropriate.

  6. Ensure the front desk area and reception lounge remain tidy and
    inviting.

  7. Coordinate with other departments (housekeeping, maintenance) to
    support smooth spa operations.


Requirements


1.

Certificate or Diploma in Hospitality,
Front Office Operations, or a related field.


2.


Prior experience in a front desk or
customer service role is required.
3. Experience
in a hotel or spa environment
is a strong advantage.

Bridge Talent Management

About Bridge Talent Management

Bridge Talent Management (BTM) is an advanced tech powered Employee Outsourcing Company that leverages the right tools to source and bring the right workforce to support your business operations. We take away all employee related risks while allowing you the ability to focus on your core business and scale.

We take control of the hectic HR & Finance functions in your organization. We have established structures that support your;

- Hiring needs

- Contracting

- Onboarding

- Employee relations & management

- Policy adherence and labor laws

- Payroll Management

- Disciplinary & conflict management

Industry
Unknown
Company Size
51-200 employees
Headquarters
Nairobi, KE
Year Founded
2021
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