Join the team at The Hotel Hershey, an award-winning resort best known for its refined elegance, signature services, and abundant amenities. The Spa At The Hotel Hershey, affectionately known as the Chocolate Spa® because of its signature chocolate treatments, is a full-service European-style spa. The Spa At The Hotel Hershey features 30,000 Sq. Ft of relaxation space, including 55 treatment rooms, and breathtaking views of the majestic gardens.
This position is responsible for scheduling all spa services according to The Hotel Hershey standards.
As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!
Job Duties (Duties marked with an asterisk are essential functions of this job):
Answer questions about the spa and services
Promote and sell spa services
Book spa reservations
Greet guests as they enter the spa
Settle guest accounts as they depart
Provide an overall relaxing, courteous, and professional atmosphere for all guests
Perform other duties as assigned
Qualifications:
Must be at least 18 years of age or older.
A minimum of 6 months prior experience in a guest oriented atmosphere, preferably in the hospitality field.
Knowledge, Skills, and Abilities:
Basic knowledge of computers.
Strong organizational skills with the ability to multitask.
Good communication skills.
Job Demands:
Physical requirements include finger dexterity, hand/eye coordination and ability to bend, stoop, and lift up to 15 lbs.
Work schedule is flexible, based on business needs during operating hours of 8:00 a.m.to 8:00 p.m. Weekends and holidays are required.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Hershey Entertainment and Resorts is an Equal Opportunity Employer
Welcome to Hershey Entertainment & Resorts Company (HE&R), an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Bears American Hockey League team, Hershey Lodge, and numerous restaurants. HE&R is a sought-after employer where our team members have fun, are welcomed for their differences and get to work in historic settings with the smell of chocolate in the air. Our team-focused and service-oriented culture is paramount to our success. We are a community-minded, family-focused organization that strives to deliver memorable experiences to guests and employees alike. With a robust Training & Development program, welcoming environment for all team members, enviable perks and 'sweet' working environments, we invite you to visit www.HersheyJobs.com to apply for a position with us!
HE&R is a privately held company founded in 1927 when our founder, Milton S. Hershey, separated his chocolate manufacturing operations from his other businesses. Our nearly 1,750 full-time and more than 7,000 seasonal/part-time employees share a common goal of upholding the legacy of our founder while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others.
OUR CORE PURPOSE:
Hershey Entertainment & Resorts Company is proud to help fulfill the dream of our founder, Milton S. Hershey, by providing value to Milton Hershey School® in its mission of helping students lead happy, healthy, and fulfilling lives - just as Mr. Hershey wanted. Learn more at www.MHSKids.org.
