Job Description

Callaway Resort & Gardens (CGR) is an iconic 2,500-acre resort destination featuring a variety of lodging choices, unique garden attractions, seasonal special events, 36 holes of golf, fishing, biking trails, and residences. Located in scenic and historic Pine Mountain, Georgia, Callaway reflects the dream of its founder Cason J. Callaway 75 years ago. Currently CGR is part of Herschend Enterprises, Resort and Lodging Division, as part of a family of companies focused on family entertainment. For over seven decades Herschend Enterprises has operated with the purpose of bringing families closer together by Creating Memories Worth Repeating®. Herschend Enterprises is considered the largest family-owned themed attractions corporation. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.

Essential Duties & Responsibilities

• Provide professional manicure and pedicure services.
• Perform nail shaping, cuticle care, polish application, gel services, and other nail treatments as qualified and licensed.
• Consult with guests to understand their preferences and recommend appropriate services.
• Maintain a clean, organized, and sanitary workstation in accordance with state regulations and spa standards.
• Properly sanitize and disinfect tools and equipment between guests.
• Maintain knowledge of current nail trends, techniques, products, and services.
• Provide a warm, professional, and personalized guest experience.
• Maintain accurate service records and follow spa policies and procedures.
• Recommend appropriate retail products and additional services when beneficial to the guest.
• Work collaboratively with other spa and salon team members.
• Maintain professional appearance and conduct at all times.
• Assist with maintaining overall cleanliness and presentation of the nail and spa areas.

Qualifications

• Current state Nail Technician/Cosmetology license in good standing.
• Previous experience in a salon, spa, resort, or similar environment preferred.
• Strong knowledge of sanitation and infection-control procedures.
• Excellent customer service and communication skills.
• Professional appearance and demeanor.
• Ability to work independently while being a team player.
• Strong attention to detail and time-management skills.
• Ability to accommodate a flexible schedule, including weekends and holidays as needed.

Preferred Skills

• Gel polish and advanced nail services.
• Nail art and current nail trends.
• Experience working in a luxury spa or resort environment.
• Retail and service recommendations.
• Ability to create a calm, relaxing guest experience.

Physical Requirements

• Ability to stand and sit for extended periods.
• Ability to perform repetitive hand and wrist movements.
• Ability to lift and move supplies and equipment as needed.
• Ability to maintain a clean and safe work environment.