Job Description

Spa Manager

Nirema Hotel & Spa - MGallery Collection by Accor, Samos

SWOT Hospitality Management Company is seeking a dynamic and experienced Spa Manager to lead the spa operations at the prestigious Nirema Hotel & Spa, part of the MGallery Collection by Accor, located in Samos.

The Spa Manager will be responsible for ensuring an exceptional wellness experience for guests, overseeing all spa services, managing staff, and driving business growth. This role requires passion for luxury hospitality, a strong understanding of spa operations, and excellent leadership skills.

Key Responsibilities:

• Manage daily spa operations, including staff scheduling, training, and performance management.
• Develop innovative spa treatments and wellness programs that align with brand standards and guest expectations.
• Maintain the highest standards of cleanliness, hygiene, and safety across the spa facilities.
• Drive revenue generation through strategic marketing initiatives and exceptional guest service.
• Manage budgets, inventory, and supplier relationships effectively.
• Address guest feedback promptly to ensure full satisfaction.
• Collaborate with other departments to provide a seamless guest experience.

Requirements

• Bachelor's degree in Hospitality Management, Spa Management, or related field.
• Proven experience in managing a luxury spa, preferably within international hotel chains.
• Strong leadership and team management skills.
• Excellent communication skills in English; additional languages are an advantage.
• Knowledge of spa treatments, wellness trends, and industry best practices.
• Financial acumen with experience in budget management.
• Customer-focused mindset with strong problem-solving abilities.

Benefits

• Career development opportunities
• Excellent working environment
• Employee Wellness activities
• Accommodation
• Meals