Hand & Stone Massage and Facial Spa

Spa Manager

Hand & Stone Massage and Facial Spa  •  $45k - $60k/yr  •  Smyrna, GA (Onsite)  •  2 hours ago
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Job Description

Benefits:

  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources

Now Hiring Spa Manager!

$45,000.00 - $60,000.00 per year

Busy spa is seeking a full-time spa manager for our full-service spa. The ideal spa manager candidate is goal oriented, and growth minded with a proven background in sales management, spa operations, and customer service.

What You'll Do

  • Lead and motivate a team of service providers and front desk associates
  • Drive membership sales and guest retention through coaching and accountability
  • Recruit, hire, and develop top talent
  • Manage daily spa operations and ensure an exceptional client experience
  • Monitor key performance metrics and implement strategies to achieve goals
  • Support marketing initiatives, promotions, and business development efforts
  • Foster a positive, professional, and results-oriented team culture

How Success Is Measured

Membership Growth

  • Coach your team to educate clients on the value of our Lifestyle Program and increase membership enrollment

Revenue Performance

  • Drive revenue through effective scheduling, service enhancements, promotions, and sales leadership.

Recruiting & Retention

  • Build and retain a team of talented spa professionals who deliver exceptional service.

Operational Excellence

  • Ensure smooth daily operations, strong client satisfaction, and consistent achievement of business goals.

Qualifications

  • 2-3 years of management experience in the spa, salon, hospitality, retail, or service industry
  • Proven ability to lead, coach, and motivate a team
  • Strong customer service and sales background
  • Excellent communication and organizational skills
  • Ability to promote the benefits of massage therapy and skincare services
  • Flexible schedule, including evenings and one weekend day

Benefits

  • 401(k)
  • 401(k) Matching
  • Dental Insurance
  • Employee Discount
  • Paid Time Off
  • Vision Insurance

If you're an energetic leader who enjoys developing people, driving business results, and creating memorable client experiences, we'd love to hear from you.

Job Type: Full-Time

Pay: $45,000 - $60,000 per year

MGR631

Compensation: $45,000.00 - $60,000.00 per year

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

Hand & Stone Massage and Facial Spa

About Hand & Stone Massage and Facial Spa

With 600+ units across North America, Hand & Stone Massage and Facial Spa makes luxury spa services, including massage, facial, and body slimming & toning, accessible to a broader clientele. Our business has multiple revenue streams, including a monthly membership model that forecasts recurring revenue. Over the past 20 years, we have diversified our spa offerings to appeal to a larger audience, with nearly 600,000 members and growing nationwide. We are looking for health and wellness advocates with sales or business management experience to develop the Hand & Stone footprint in our 1300+ available trade areas. We are also #1 in monthly memberships per spa and #1 in revenue with five available profit streams.

Hand & Stone’s proven business model is successful as it is because of it’s multi-faceted approach. At our foundation, we offer our clients a monthly lifestyle membership program that empowers members to take charge of their wellness with regular rejuvenating massage and facial treatments at an accessible price point. To continue their wellness journey and to share it, we offer:

• Membership Model with Recurring Revenue

• Gift Cards

• Retail Products

• Service Upgrades

• Non-member Services

Industry
Arts & Entertainment
Company Size
5,001-10,000 employees
Headquarters
Trevose, Pennsylvania
Year Founded
2004
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