Gibbston Valley

Spa Manager

Gibbston Valley  •  NZ$70k - NZ$77k/yr  •  New Zealand (Onsite)  •  22 hours ago
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Job Description

At Gibbston Valley, we’re more than just a winery, we are a place where guests come to unwind, reconnect, and experience the very best of the region. Surrounded by vines, our Cellar Door, Wine Cave, Restaurant, Spa, and Lodge offer visitors a unique taste of genuine kiwi hospitality.

We live by our values: Care Always | Grow Together | Craft with Purpose | Honor the Land

Gibbston Valley Wines is home to New Zealand’s Best Resort Spa 2025, a testament to our dedication to exceptional guest experiences.

About the role:

  • Permanent Full-time
  • 40 hours per week on a rotating roster, from Monday to Sunday, inclusive.
  • Location: Gibbston Valley Wines - Otago, Gibbston
  • $70,000 - $77,000 depending on the experience

We are looking for a hands-on Spa Manager to lead our intimate boutique spa, which has only 3 treatment rooms. You will be managing a small team of just 2 other spa therapists, ensuring exceptional treatments and experiences for our guests. Your key responsibilities will include:

  • Leading all spa operations and ensuring a seamless, premium guest experience
  • Delivering massage, beauty, and relaxation treatments yourself – be a hands-on leader
  • Recruiting, training, and mentoring a small spa team, fostering a supportive and professional environment
  • Promoting spa packages and upselling services to maximise revenue
  • Managing inventory, equipment, and vendor relationships
  • Handling guest requests and complaints promptly to ensure 100% satisfaction
  • Staying ahead of spa industry trends and suggesting enhancements
  • Maintaining a clean, organized, and inviting spa environment at all times

About you:

  • At least 2 years’ relevant experience or a qualification at NZQCF level 4 or higher.
  • Experience working in a supervisory or leadership capacity.
  • Hands-on treatment experience with a strong understanding of massage and beauty therapies.
  • Lead recruitment, onboarding, training, and ongoing staff development
  • Exceptional leadership and customer service skills.
  • Strong organizational and operational abilities.
  • Flexible, team-oriented, and passionate about wellness and guest satisfaction.
  • First Aid certificate
  • Eligibility of work in New Zealand without any restrictions.
  • A reliable method transport since we’re located about 25 mins from Queenstown CBD

If you love working in a stunning natural environment this could be your next move.

Why you will love working for us:

  • Work in a luxury, award-winning environment in a breathtaking vineyard setting alongside one of Central Otago's most iconic brands
  • A tight knit, supportive team culture driven by shared values
  • Generous staff discounts on wine, spa and restaurant dining

If you’re ready to work somewhere truly special and take pride in serving exceptional dining experiences, we’d love to hear from you. Apply now with your CV and a brief cover letter and bring your passion for wine to Gibbston Valley.

*We’re grateful for the interest in joining the Gibbston Valley Wines team. As we receive a high number of applications, we’ll be in touch only with shortlisted candidates.

*To be eligible for consideration, you must be based in New Zealand, and legally able to work here. We are not able to sponsor for this role.

Gibbston Valley

About Gibbston Valley

Gibbston Valley Winery is a family-owned, boutique producer of award-winning, premium Central Otago wines including some that are certified organic.

The winery is located in the South Island of New Zealand, about a 25-minute drive from Queenstown, and is home to a gourmet restaurant, cellar door tasting room, bike centre and New Zealand's largest wine cave, open daily for tours and wine tasting. The winery's restaurant, cellar door and wine cave are all available for hire for weddings, corporate functions and other special events.

The winery produces several different ranges of wines including Gold River, Gibbston Valley, Single Vineyard and Reserve. Each range features a mix of Central Otago-style wines that have been handcrafted using traditional winemaking techniques to showcase each varietal in its purest form. The Reserve is their most premium range and features only the best fruit from a select few rows of Pinot Noir. It is a very limited release.

Gibbston Valley has seven vineyards located in Gibbston and the nearby Bendigo subregion. Two of them are certified organic by BioGro New Zealand including Gibbston Valley's original Home Block vineyard located in Gibbston and planted by their founder Alan Brady in 1983 and their School House vineyard located in Bendigo. Their China Terrace vineyard, also located in Bendigo, is in the process of being converted to organic.

One of Central Otago's founding wineries, Gibbston Valley released the region's first commercial vintage in 1987. That success spurred Central Otago's growth into becoming a world-renowned winemaking region. Gibbston Valley continues to be one of the most influential wineries in the region with both the wines they release and the range of unique experiences they offer to guests at the winery.

Industry
Travel & Hospitality
Company Size
51-200 employees
Headquarters
Queenstown, NZ
Year Founded
1983
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