Job Description

Benefits:

Childcare Discounts
Opportunity for advancement
Training & development
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule

NOW HIRING: SPA MANAGER
Hand & Stone Massage and Facial Spa | Montgomeryville, PA
NOW HIRING: SPA SALES MANAGER / RETAIL SALES MANAGER
Hand & Stone Massage and Facial Spa | Montgomeryville / North Wales, PA

Full-Time Leadership Role| Previous Management Experience Required
$42,000–$46,000 base salary + monthly bonus opportunities of up to 10,000 annually*

Bonus opportunities are tied to membership growth, average ticket performance, gift card sales, spa revenue goals, and team sales results. *Bonus opportunities are paid out quarterly of up to $2500, based on agreed upon incentive plan.

Hand & Stone Massage and Facial Spa in Montgomeryville is looking for a local, sales-focused leader who can run the spa day to day, coach a front desk sales team, and help grow a busy membership-based wellness business. This is a great fit for someone in the Montgomeryville, North Wales. or Landsdale area who has managed in spa, salon, retail, fitness, hospitality, or another customer-facing sales environment.

This role is a strong fit for someone who lives nearby, understands the local community, and can be consistently present for the team, members, and day-to-day needs of the spa. We are looking for someone who wants to be part of a local business, build relationships with guests and team members, and take ownership of sales, service, and daily operations.

Why this role stands out:

· Hands-on leadership role with direct impact on spa performance

· Monthly bonus opportunities tied to measurable sales and revenue goals

· Established national wellness brand with a locally owned spa environment

· Opportunity to lead sales, service, staffing, marketing, and guest experience

· Strong fit for retail, salon, spa, fitness, hospitality, or membership sales leaders

What you’ll do as Spa Sales Manager

· Lead daily spa operations and keep the business running smoothly

· Coach the front desk team to sell memberships, gift cards, enhancements, and retail products

· Track performance metrics and hold the team accountable to sales and service goals

· Improve guest retention, average ticket, and membership growth

· Create a welcoming, high-energy experience for members, guests, and employees

· Support hiring, onboarding, scheduling, training, and team development

· Handle guest concerns professionally and protect the spa’s service standards

· Build local awareness through community outreach and neighborhood partnerships

· Maintain spa cleanliness, inventory, compliance, and brand standards

What we’re looking for

· 2+ years of leadership experience in retail, spa, salon, fitness, hospitality, customer service, or membership-based sales

· Confidence coaching a team to meet sales goals and service standards

· Strong accountability mindset; comfortable using numbers, reports, and goals to drive decisions

· Professional, dependable, organized, and able to multitask in a busy environment

· A people-first leadership style with the ability to give feedback and follow through

· Comfortable working a retail-style schedule, including some evenings and weekends

· Spa, salon, wellness, or beauty industry experience is a plus, but not required

Best fit for candidates who have been successful as a:
Retail Store Manager, Assistant Store Manager, Sales Manager, Salon Manager, Spa Manager, Fitness Sales Manager, Membership Sales Manager, Customer Service Manager, Front Desk Manager, or Hospitality Manager.

Location
20 Airport Square, North Wales, PA 19454

This position is with an independently owned and operated Hand & Stone franchisee. Each franchisee is solely responsible for all employment decisions, including hiring, compensation, benefits, scheduling, and terms of employment.

MGR142

Compensation: $42,000.00 - $56,000.00 per year

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

About Hand & Stone Massage and Facial Spa

With 600+ units across North America, Hand & Stone Massage and Facial Spa makes luxury spa services, including massage, facial, and body slimming & toning, accessible to a broader clientele. Our business has multiple revenue streams, including a monthly membership model that forecasts recurring revenue. Over the past 20 years, we have diversified our spa offerings to appeal to a larger audience, with nearly 600,000 members and growing nationwide. We are looking for health and wellness advocates with sales or business management experience to develop the Hand & Stone footprint in our 1300+ available trade areas. We are also #1 in monthly memberships per spa and #1 in revenue with five available profit streams.

Hand & Stone’s proven business model is successful as it is because of it’s multi-faceted approach. At our foundation, we offer our clients a monthly lifestyle membership program that empowers members to take charge of their wellness with regular rejuvenating massage and facial treatments at an accessible price point. To continue their wellness journey and to share it, we offer:

• Membership Model with Recurring Revenue

• Gift Cards

• Retail Products

• Service Upgrades

• Non-member Services

Industry

Arts & Entertainment

Company Size

5,001-10,000 employees

Headquarters

Trevose, Pennsylvania

Year Founded

2004

Website

handandstone.com

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