Hand & Stone Massage and Facial Spa

Spa Manager

Hand & Stone Massage and Facial Spa  •  $40k - $45k/yr  •  Pennsylvania (Onsite)  •  11 hours ago
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Job Description

Benefits:
  • KinderCare Childcare Discounts
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Training & development
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Free uniforms
NOW HIRING: SPA MANAGER
Hand & Stone Massage and Facial Spa | Montgomeryville, PA

$40,000–$45,000 Base Salary + Monthly Bonus Opportunities
Bonus potential based on membership growth, average ticket performance, gift card sales, and spa revenue goals.

At Hand & Stone Massage and Facial Spa, we’re looking for a motivated, people-focused Spa Manager to lead daily operations, inspire a high-performing team, and help grow our membership-based spa business in Montgomeryville, PA. This role is ideal for someone who thrives in a fast-paced environment, enjoys coaching teams, driving sales performance, and creating exceptional guest experiences. Spa experience is a plus — but leadership, sales, and customer service experience are what matter most. We’ll teach you the spa industry side.

The Spa Manager Will
  • Lead daily spa operations and support overall business growth
  • Drive membership sales, retail performance, and guest retention
  • Coach, motivate, and develop a diverse team
  • Analyze performance metrics and implement strategies to improve results
  • Create and execute local marketing and community outreach initiatives
  • Optimize schedules, staffing, and operational efficiency
  • Resolve guest concerns and ensure a high level of customer satisfaction
  • Maintain spa cleanliness, inventory, and brand standards
  • Hire, train, mentor, and support team members
  • Ensure compliance with company policies and applicable regulations
Our Spa Manager Needs
  • Experience in sales, customer service, hospitality, retail, or membership-based businesses
  • Strong leadership and communication skills
  • Goal-oriented mindset with a passion for team development
  • Organized, dependable, and able to multitask effectively
  • Comfortable analyzing reports and using performance metrics to drive decisions
  • Positive attitude with the ability to build strong relationships with staff and guests
  • Spa, wellness, or fitness industry experience is a plus, but not required
Why Join Hand & Stone?
  • Competitive base salary + bonus opportunities
  • Growth and advancement opportunities
  • Ability to make a direct impact on spa success
  • Supportive and team-oriented environment
  • Employee discounts on services and products
  • Opportunity to bring creative ideas and leadership to a growing spa
Location:
20 Airport Square North Wales, PA 19454

MGR142

Compensation: $40,000.00 - $45,000.00 per year

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

Hand & Stone Massage and Facial Spa

About Hand & Stone Massage and Facial Spa

With 600+ units across North America, Hand & Stone Massage and Facial Spa makes luxury spa services, including massage, facial, and body slimming & toning, accessible to a broader clientele. Our business has multiple revenue streams, including a monthly membership model that forecasts recurring revenue. Over the past 20 years, we have diversified our spa offerings to appeal to a larger audience, with nearly 600,000 members and growing nationwide. We are looking for health and wellness advocates with sales or business management experience to develop the Hand & Stone footprint in our 1300+ available trade areas. We are also #1 in monthly memberships per spa and #1 in revenue with five available profit streams.

Hand & Stone’s proven business model is successful as it is because of it’s multi-faceted approach. At our foundation, we offer our clients a monthly lifestyle membership program that empowers members to take charge of their wellness with regular rejuvenating massage and facial treatments at an accessible price point. To continue their wellness journey and to share it, we offer:

• Membership Model with Recurring Revenue

• Gift Cards

• Retail Products

• Service Upgrades

• Non-member Services

Industry
Arts & Entertainment
Company Size
5,001-10,000 employees
Headquarters
Trevose, Pennsylvania
Year Founded
2004
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