Job Description

The Spa Housekeeper is responsible for maintaining the cleanliness, appearance, and overall presentation of all spa facilities to ensure an exceptional guest experience. This position plays a critical role in creating a welcoming, relaxing, and luxurious environment by ensuring treatment rooms, locker rooms, relaxation areas, fitness facilities, and public spaces are consistently clean, organized, and fully stocked.

Essential Job Functions

• Clean and maintain all spa treatment rooms, locker rooms, restrooms, fitness areas, relaxation lounges, and public spaces according to established standards.
• Ensure all spa linens, robes, towels, and amenities are properly stocked and replenished throughout the day.
• Collect, sort, and transport soiled linens to designated laundry areas.
• Set up treatment rooms between services, ensuring cleanliness and readiness for incoming guests.
• Monitor inventory levels of spa supplies and notify management of replenishment needs.
• Maintain cleanliness and organization of storage areas, housekeeping closets, and employee workspaces.
• Perform routine cleaning duties including dusting, vacuuming, mopping, sanitizing surfaces, and removing trash.
• Follow all sanitation, safety, and chemical handling procedures in accordance with company standards and local regulations.
• Assist with special cleaning projects and deep-cleaning assignments as needed.
• Respond promptly and professionally to guest requests and communicate any concerns to spa leadership.
• Support spa operations by helping maintain a peaceful, welcoming, and guest-focused environment.

Qualifications

• Previous housekeeping, spa, hotel, or hospitality experience preferred.
• Ability to work independently and as part of a team.
• Strong attention to detail and commitment to cleanliness.
• Excellent customer service and communication skills.
• Ability to follow written and verbal instructions.
• Must be dependable, punctual, and maintain a professional appearance.

Physical Requirements

• Ability to stand and walk for extended periods.
• Frequently bend, stoop, kneel, and reach.
• Ability to lift, push, pull, and carry up to 30 pounds.
• Ability to work in a fast-paced environment while maintaining quality standards.

Work Environment

This position operates within a luxury spa environment and requires maintaining a professional demeanor while working around guests receiving spa services. Flexibility to work weekends, holidays, and varying shifts is required.

What We Offer

• Competitive compensation
• Comprehensive benefits package for eligible team members
• Paid time off and holiday pay
• Career growth and development opportunities
• Employee hotel and resort discounts
• A collaborative and guest-focused work environment