Job Description

Join the team at The Hotel Hershey, an award-winning resort best known for its refined elegance, signature services, and abundant amentities. The Spa At The Hotel Hershey, affectionately known as the Chocolate Spa® because of its signature chocolate treatments, is a full-service European-style spa. The Spa At The Hotel Hershey features 30,000 Sq. Ft of relaxation space, including 55 treatment rooms, and breathtaking views of the majestic gardens.

This position is responsible for overseeing a guest's visit to the Spa at The Hotel Hershey.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

***TO BETTER ACCOMMODATE THE NEEDS OF OUR GUESTS, THIS POSITION IS AVAILABLE FOR FEMALES ONLY***

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Giving tours of the spa*
• Answering guest questions*
• Escorting guests to the quiet room and spa services*
• Maintaining the cleanliness of the locker rooms and other spa facilities*
• Stocking supplies in locker room and fitness center*
• Monitoring safe usage of all spa facilities*
• Providing the highest level of guest service for all*
• Perform other duties as assigned

Qualifications:

• Must be at least 18 years of age or older.

Knowledge, Skills, and Abilities:

• Prior experience in customer oriented atmosphere, preferably in the hospitality field
• Basic computer knowledge
• Strong organizational skills with the ability to multitask
• Good communication skills

Job Demands:

• This is a part-time year round position. The working schedule for this position may include days, evenings, weekends, holidays based on operational needs. Shifts available are flexible between 8 a.m. and 8 p.m. and based on business needs; weekends and holidays required.
• Duties may require reaching, climbing, bending, stooping and lifting up to 20 lbs

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer