Job Description

Join the team at The Hotel Hershey, an award-winning resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 276 guest rooms, including 48 cottages, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a recipient of both the Forbes Four-Star Award and the AAA Four-Diamond Award.

Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School.

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also all includes Medical, Dental, and Vision coverage beginning the first day of the next month, 401K Contribution, paid time off, and so much more!

This position is responsible for overseeing a guest's visit to the Spa at The Hotel Hershey.

**To accommodate the needs of our guests, this position is for MALE only**

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Giving tours of the spa

• Answering guest questions

• Escorting guests to the quiet room and spa services

• Maintaining the cleanliness of the locker rooms and other spa facilities

• Stocking supplies in locker room and fitness center, Monitoring safe usage of all spa facilities

• Providing the highest level of guest service for all Hotel Hershey guests

• Perform other duties as assigned

Qualifications:

• Must be 18 years of age or older

• Must have a valid driver's license

• Must have high school diploma or equivalent

• Prior experience in customer oriented atmosphere, preferably in the hospitality field

Knowledge, Skills, and Abilities:

• Basic computer knowledge

• Strong Organizational skills with the ability to multitask

• Good communication skills

Job Demands:

• Shifts available are flexible between 8 a.m. and 8 p.m. and based on business needs; weekends and holidays required

• Duties may require reaching, climbing, bending, stooping, and lifting up to 20 lbs

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer