The Spa Guest Service Attendant is responsible for delivering professional, relaxing, and therapeutic massage treatments that reflect the wellness philosophy, service culture, and quality standards of Marriott International and Sheraton Resort & Spa, Tokoriki Island. This role ensures each guest receives a personalized and memorable spa experience that promotes relaxation, wellbeing, and rejuvenation in a tranquil island setting.
The Spa Guest Service Attendant provides clear and welcoming spa orientation to guests as needed, explains treatments and spa facilities, and ensures guests feel comfortable and well cared for before, during, and after services. Treatments are delivered according to approved spa protocols, hygiene standards, and safety guidelines, with careful attention to guest preferences, comfort, privacy, and feedback.
In addition to performing treatments, the Spa Guest Service Attendant maintains cleanliness and presentation of treatment rooms, equipment, and work areas, manages linens and supplies, and follows proper sanitation and operational procedures. The role supports daily spa operations by monitoring schedules, preparing treatment areas, securing equipment, and ensuring supplies are stocked and ready for service.
The Spa Guest Service Attendant upholds a professional appearance and conduct at all times, follows all company policies and safety standards, protects guest confidentiality and company assets, and works collaboratively with the spa and resort team.
Flexibility, strong communication skills, physical stamina, and a genuine passion for guest wellbeing are essential to delivering exceptional spa experiences within the unique environment of a remote island luxury resort.
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
This role is island‑based and requires working on a rostered stay‑on‑island schedule.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of approximately 9,000 properties across more than 30 leading brands in 141 countries and territories.
Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate.
Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains. Please find more information about Marriott International’s job application process and approved email address domains here: http://www.careers.marriott.com/tips-for-applying/
