Job Description

• Meet and greet guest upon arrival to the Spa
• Ensure that guests are comfortably seated and offered a beverage.
• Ensure that the liability forms are filled out properly and complete.
• Liaise with therapist regarding services.
• Ensure that therapists are made aware of appointments and waiting guests.
• Answer telephone.
• Provide clients with information about services and the availability of services at Renova spa.
• Liaise with Spa attendant daily to ensure that cabinets and amenities are properly stocked and available.
• Supervise spa attendant regarding the cleanliness of Spa.
• Booking appointments, handling of retail sales and stocking supplies appropriately.
• Ensuring that the reception area is always clean and prepared to address clients.
• Responds to customers requests and needs with a service attitude.
• Participate and attend all staff meetings as required.
• Any other assigned duties as directed by the Spa Manager or Supervisor.