Job Description
Level: Experienced
Job Location: COEUR D'ALENE CASINO RESORT & HOTEL - WORLEY, ID 83876
Position Type: Full TimeEducation
Level: Not Specified
Travel Percentage: None
Job Shift: Variable
Job Category: Hospitality - HotelMission Statement: As the premier destination resort, our commitment is to provide a unique, exciting experience rooted in Traditional Tribal Hospitality. You are a part of our family; Welcome Home!
SUMMARY:
The Esthetician will deliver quality spa services to guests in a timely, courteous, and efficient manner, attending to any immediate needs throughout their spa visit.
RESPONSIBILITIES:
- Provide requested spa service in a timely manner, providing a relaxing and beneficial experience to each guest.
- Set up work station with necessary supplies, securing the supplies at the end of each shift.
- Sell products by educating the guests regarding their skin care regime.
- Ask guests about any contraindications before beginning service.
- Maintain cleanliness of spa, including transporting soiled linens to the proper areas.
- Courteously and expediently accommodate all guest requests and follow up to ensure completion of request.
- Handle guest complaints and questions, ensuring guest satisfaction.
- Inform the Spa Front Desk Lead of all supply and material needs.
- Attend all meetings, trainings, and workshops as required by the Spa Director.
- Other projects and duties as assigned.
QualificationsQUALIFICATIONS
Education/
Experience:
- A minimum of 500 hours of massage training from an accredited/approved massage school required; Washington Idaho Certification required.
- Previous experience in a spa, private practice, doctor’s office, and/or chiropractor’s office preferred.
- Certifications in a variety of massage modalities preferred.
Skills/Knowledge:
- Must be able to remain calm under pressure.
- Excellent written and verbal communication skills required.
- Must be able to maintain strict confidentiality.
- Basic computer skills required.
- Must work well with minimum supervision.
- Must work well in a team environment.
- Must have an excellent attendance history free of no call/no show policy violations.
- Must have a strong understanding/knowledge base of the spa industry, services, and products with an emphasis on all skincare, waxing, makeup treatments and products as well as all spa, nail services, treatments, and retail products offered at the spa.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job is classified as a light strength category position. A person in this position will exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. While performing the duties of this job, the employee is frequently required to stand for up to 6 hours a day; walk; perform repetitive activities; complete up to six treatments per shift; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. This position will require the individual to work a variety of shifts, often within the same work week, and may require overtime as necessary to fulfill priority tasks.
This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group.
The Coeur d'Alene Casino Resort Hotel practices Indian Preference in hiring in the following order: 1. Coeur d’Alene Tribal Members, 2. Spouses and/or children of CDA Members, 3. Other enrolled members of Federally Recognized Tribes and 4. All other applicants.
