Job Description

 Responsible for maintaining the reception, spa facilities and retail areas all while providing a positive and friendly attitude. Assist with scheduling, answering phones, spa attending, check-in and out of appointments while partaking in genuine interactions that provide the highest level of guest service.

• Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members.
• Initiate and engage in conversations in a professional and friendly manner.
• The ability to work in a fast paced and multi-task-oriented environment while able to reception and spa host interchangeable in one shift.
• Be able to schedule appointments with accuracy and in a timely manner in person and over the phone.
• Candidate must demonstrate computer knowledge with proficiency in Excel, Word, Microsoft office and outlook.
• Handles the computer booking system and all cash handling procedures with accuracy and ease.
• Answer phones promptly and friendly.
• Work well under pressure and handle multiple guests at one time.
• Knowledge of all spa treatments, salon services and retail items with the intent to suggest service offerings to best tailor the client’s needs
• The ability to suggest, sell, and provide detailed descriptions of spa services and retail items
• Maintain par levels and stock items in the reception area and back spa when needed
• Perform other tasks as assigned by Manager or Supervisor
• High school diploma or equivalent.
• 1-2 years Reception desk/spa or salon experience and or customer service experience preferred
• Poses the ability to work in a fast-paced environment while maintaining enthusiasm and excellent customer skills. 
• Must be multitask oriented. 
• Must be detail oriented, friendly, outgoing and have excellent communication skills. 
• Must be able to work well with others and as a team.

ADDITIONAL REQUIREMENTS:

• Able to lift and push up to 30lbs
• Able to stand and walk for a long period of time (up to an average 10-hour shift).

Bugsy Siegel’s desert dream, the Flamingo, has anchored the Las Vegas Strip since they started rolling dice in 1946. More than sixty years later, we’re still looking for fresh faces to help us surprise our guests with unexpected fun and excitement. This inclusive resort provides you the perfect opportunity to entertain our guests as they stay in over 3,500 rooms and suites and play in our 77,000 square foot casino, and 15 acre backyard tropical retreat. The confident and vivacious will find the Flamingo as the place to be.