Job Description

Located on the unspoilt south-eastern coast of Mauritius, Constance Le Chaland offers a unique workplace in a preserved natural environment. The hotel features contemporary architecture, light-filled spaces and amazing ocean views that naturally inspire calm and serenity. Surrounded by white sandy beaches and a peaceful coastal atmosphere, it provides teams with an environment that encourages collaboration, learning and pride in delivering a refined hospitality experience.

• Maintaining cleanliness in locker rooms and related areas in line with Standards of Operation (SOP).

• Ensure a flawless set up of the assigned areas for guest comfort.

• Be knowledgeable in amenity products to guide guests accordingly.

• Using your discretion at all times, ensure guests are not left unattended for long periods in the hydrotherapy areas.

• Be knowledgeable in the spa journey and interact within the same guiding the guest to saunas, wet areas and other related areas with a calm and quiet attitude.

• As per outlined standards ensure per stock of towels, slippers, robes etc. and having the same prepared thereafter.

• Set up, present and serve drinks as per outlined standards and be knowledgeable of the properties of the same.

• Ensure areas of responsibility are always up to standard before welcoming any guest in to the same or handing over area to fellow colleague and act on any discrepancies.

• Be knowledgeable in all your duties and follow the set guidelines Standard of Operations (SOP) and action list.

• Be present, attentive and actively take part in meetings and training that is given by Management.

Qualifications

Qualification:

• Middle or Secondary Education + Additional training or certificates in the relevant field is a plus.

Experience:

• A minimum of 1 years of experience in hotel industry on a similar position.

• Proven experience working in a top luxury resorts.

Technical skills:

• Multitasking skills.

• Good knowledge of customer service.

• High attention to detail.

• Cleaning skills.

• Fluency in English and another language, written and verbal communication.

• Knowledge of a third language is a plus.

Additional Information

WORK WITH CONSTANCE

🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.

• We believe in continuous learning and growth to help our teams achieve their full potential.
• A strong family spirit is part of our identity, we support and care for one another.
• We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
• Our passion for luxury hospitality is reflected in every detail of the guest experience.
• We are committed to environmental and societal contributions, integrating sustainability into everything we do.

🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.

🌿 Be part of a company that values people, innovation, and excellence.