Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. Ajobat 1 Hotels is about more than punching a clock.It’sabout changing the world–little by little.We’rethe world’s first mission-driven hotelcompanyandwe’vegot some lofty goals. All we ask is that you bring your true self and do all the good you can!

MAIN DUTIES:

The Spa Attendantis responsible formaintainingthe highest standards of cleanliness, presentation, safety, and guest service throughout the spa, fitness, and thermal facilities. This role supports a seamless luxury spa experience by ensuring all areas are impeccablymaintained, amenities are replenished, and guests feel welcomed, comfortable, and cared forat all times

GENERAL DUTIES:

• Consistently provide professional, warm, and engaging service to spa guests, hotel guests, day visitors, and members

• Support the opening and closing of spa and fitness facilitiesin accordance withdaily operating procedures

• Maintain cleanliness, organization, and presentation of allspa, fitness, thermal, pool, and relaxation areas throughout the day

• Service andmaintainmen’s and women’s locker rooms, ensuring cleanliness, order, and proper stocking of towels, robes, slippers, and amenities

• Conduct frequent walk-throughs of the spa and fitness facilities to ensure all areas meet luxury brand standards

• Collect used linens from treatment rooms and public areas and prepare them for laundry pickup; restock clean linens in designated areas

• Maintain presentation and order of relaxation lounges, thermal suites, pools, and spa public spaces

• Replenish food, beverage, water, and refreshment stations throughout the spa asrequired

• Perform scheduled pool and jacuzzi water testingand complete daily pool plant operating tasks as assigned

• Monitor spa equipment and facilities, promptly reporting maintenance or safety issues to Spa Leadership or the Manager on Duty

• Assisttherapists, reception, and other spa departments as needed to ensure smooth daily operations

• Ensure guest comfort by responding promptly and courteously to requests or concerns

• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications;properly storeflammable materials

• Ensure compliance with hotel policies, procedures, and standards with self and colleagues

• Ensure uniform and personal appearance are clean and professional

• Maintain confidentiality of proprietary information

• Embody the 1 Hotels Vision,Missionand Compass; deliver on Our Promise, provide Good-NaturedServiceand uphold our Brand Pillars

• Perform other reasonable duties as assigned by management

QUALIFICATIONS & SKILLS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorilyThe requirements listed below are representative of the knowledge, skill, and/or ability requiredReasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Previousexperience in a spa, fitness, wellness, or luxury hospitality environment preferred

• Strong attention to detail with a commitment to cleanliness, safety, and presentation standards

• Excellent guest service and interpersonal skills

• Ability to work independently and as part of a team in a fast-paced environment

• Comfortable performing physical tasks including standing, walking, lifting, and carrying supplies throughout the shift

• Basic knowledge of spa facilities, thermal areas, pools, and hygiene standards preferred

• Ability to follow written and verbal instructions accurately

• Willingness to work flexible schedules including weekends, holidays, and early or late shifts

• Professional demeanor with a calm, service-oriented attitude

Starwood Hotelsis an equal opportunity employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodation, please visit People Operations.

Please note that your job description is notan exhaustiveof tasks and duties, butservesa guideline for daily duties, which may change from time to time.