Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Are you known for your upbeat energy and drive for success? We want you to join our beautiful Hand and Stone Massage and Facial Spa in West Palm Beach-Shoppes at Ibisas a Front Desk Spa Associate!

As a front desk representative you will be creating an outstanding experience for each guest that walks in the door, greeting, checking them out, and answering phones are just a few things you will do. We’ll teach you everything you need to know about the spa world—just bring your awesome customer service skills and sparkling personality. You’ll be the superstar making sure every guest has a fantastic experience.

We’ve got flexible shifts to fit your schedule, whether you’re looking for full-time or part-time work. Come be a part of a fun and supportive team where your enthusiasm will shine!

Hand & Stone Massage and Facial Spa is a top-notch national franchise with over 500 locations in the US and Canada, offering massages, facials, and hair removal services. Ready to jump in? Apply now and be a part of our exciting new adventure!

What We Offer: Competitive Compensation -hourly wage PLUS commissions. This position goes beyond answering the phone at the front desk! Build Your Own Paycheck with our membership sales model!
• Contests – We give a friendly competition! Put your sales and customer service skills to the test!
• Career Growth -You have the potential for rapid promotions, including management roles, based on performance.
• Ongoing Training -We are ALWAYS learning and improving.
• Flexible Hours- Part Time and Full Time shifts available!
• Positive and Professional Work Environment There is no “I” in team! We work together to meet the goals of the spa and have fun, while being professional• Employee Discounts-Who wouldn’t want discounts on products, services, AND gift cards?

Responsibilities:

• Meet membership sales goals
• Detailed knowledge of the menu of services – don’t worry, we’ll train you!
• Have excellent customer service to members and guests, while building relationships that last
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

How You Contribute to Success:
•Meet membership sales goals – commission experience helpful but not necessary.
•Build client and member relationships to educate on options tailored to their needs.
•Detailed knowledge of the menu of services –don’t worry, we’ll train you!
• Excellent customer service to members and guests
•Flexibility and understanding that our business model is open 7 days a week and fills a variety of shifts.
•Effectively communicate sales, promotions, and service options with clients
•Uphold spa cleanliness standards
•Bring a positive can-do attitude! At the front desk, you are the first impression of the spa!
•Answer phones, schedule appointments, and file documents
•Perform various other duties as assigned

Qualifications:

• 18 years old or older
• High school diploma or equivalent
• Exceptionally organized and have great attention to detail
• Strong team player with the ability to work independently with minimal supervision
• Ability to influence others
• We'll teach you the rest!

Compensation: $15.50 - $17.50 per hour

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.