Job Description

Spa Associate

Hand & Stone Massage and Facial Spa in San Antonio (The Vineyard Shopping Center), TX is looking for a Spa Associate The successful candidate must have excellent sales skills, communicate in a professional and friendly manner, and a proven record of individual and team success. The optimal candidate should have experience in a high-volume, high traffic store. Previous experience in the Spa Business, Hotel or hospitality business is ideal but not required.

Salary: Hourly rate based on qualifications with a strong Incentive Package that is not capped. Career growth opportunities in the future with this position as this position can transition into Lead Spa Associate or Assistant Manager.

Spa Associate Job Responsibilities:

• Overseeing the daily operations of the spa and facilitate communication with clients and team members
• Delivering exceptional customer service to all guests while insuring a positive experience.
• Actively engage in daily, weekly and monthly performance goals
• Responsible for checking clients in, confirming services and engage in our Welcome, Empower, Connect process with clients
• Perform Open / Closing duties efficiently and up to expected standards
• Assist in maintaining a professional and impeccable spa environment
• Be the face of the business and maintain a positive and enthusiastic attitude towards all employees and clients
• Excel at membership and Gift Card Sales
• Maintain Spa cleanliness & assist with laundry and sanitation as needed

Spa Associate Qualifications:

• Minimum of 2 years of spa, hospitality and or retail experience preferred
• Experience in the Beauty / Wellness Industry preferred but not required
• Excellent communication and organizational skills.
• Ability Work a minimum of 30 hours per week including weekends, plus extended holidays and special events.
• Technical skills and/or knowledge of Zenoti or other Spa operating systems is desired.
• Ability to engage and connect with clients in a enthusiastic manner
• Positive and outgoing personality with a willingness to create a team atmosphere
• Successful Sales experience and training

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.