Hand & Stone Massage and Facial Spa

Spa Ambassador & Sales Associate

Hand & Stone Massage and Facial Spa  •  $15/hr  •  Bryn Mawr, PA (Onsite)  •  3 hours ago
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Job Description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Employee discounts
Welcome, Empower, Connect!
At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of each client's month. Our Spa Ambassadord play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating exemplary experiences for every client. Our Spa Ambassadors ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of each client's month.

What sets Hand & Stone Apart:
  • The Spa Ambassador's goals are to ensure each Member is experiencing the best hour of their month, and to encourage new guests to become Members in order to to fulfill their monthly self-care rituals.
  • You can boost your paycheck with our commission-based membership model.
Our Spa Ambassadors:
  • Meet membership sales targets
  • Have a detailed knowledge of our menu of services
  • Provide excellent customer care
  • Effectively communicate sales, promotions, and service options with clients
  • Uphold spa cleanliness standards
  • Answer phones, schedule appointments, and manage the calendar
  • Perform various other duties as assigned
This part-time Spa Ambassador position includes both weekend and evening hours. Available shifts include:
  • Sundays: 9:30a - 6:30p
  • Tuesdays: 2:30p - 8:30p
  • Wednesdays: 10a - 3:30p
  • Fridays: 2:30p - 8:30p
  • Saturdays: 8:30a - 4:30p & 2:30p - 7:30p
Skills & Traits
  • Communication: Ability to communicate with people and to provide service in a professional and personable way
  • Authenticity: Ability to convey genuine enthusiasm for the position and the spa
  • Sales & Customer Engagement: Ability to provide exemplary customer care at all times with the ability to translate this into potential Membership sales
  • Reliability: On-time arrival. No last-minute call-outs. 'Requests' Off' limited to shifts that are covered by co-workers
  • Computer Skills: Zenoti knowledge a plus
Qualifications:
  • excellent computer literacy
  • high school diploma+ is required
  • must be 18 years old+
  • must be exceptionally well-organized with an attention to detail
  • must be a strong team player with the ability to work independently with minimal supervision

Compensation: $15.00 per hour

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

Hand & Stone Massage and Facial Spa

About Hand & Stone Massage and Facial Spa

With 600+ units across North America, Hand & Stone Massage and Facial Spa makes luxury spa services, including massage, facial, and body slimming & toning, accessible to a broader clientele. Our business has multiple revenue streams, including a monthly membership model that forecasts recurring revenue. Over the past 20 years, we have diversified our spa offerings to appeal to a larger audience, with nearly 600,000 members and growing nationwide. We are looking for health and wellness advocates with sales or business management experience to develop the Hand & Stone footprint in our 1300+ available trade areas. We are also #1 in monthly memberships per spa and #1 in revenue with five available profit streams.

Hand & Stone’s proven business model is successful as it is because of it’s multi-faceted approach. At our foundation, we offer our clients a monthly lifestyle membership program that empowers members to take charge of their wellness with regular rejuvenating massage and facial treatments at an accessible price point. To continue their wellness journey and to share it, we offer:

• Membership Model with Recurring Revenue

• Gift Cards

• Retail Products

• Service Upgrades

• Non-member Services

Industry
Arts & Entertainment
Company Size
5,001-10,000 employees
Headquarters
Trevose, Pennsylvania
Year Founded
2004
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