gategroup

Sous Chef Ops

gategroup  •  Canada (Onsite)  •  5 months ago
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Job Description

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Essential Duties and Responsibilities

  • Responsible for ensuring food specifications and labor objectives meet all Company and customer requirements
  • Supervises department for quality and quantity; ensures items are produced and dated according to specification, and coding system is adhered to correctly (i.e HAACP and other governmental regulations)
  • Keeps account of attendance, sets up paperwork, sets up each shift and assigns employees to specified sections (schedule optimization)
  • Orders raw material from storeroom and produces extra meals at last minute as needed
  • Prepares daily production sheet and assigns tasks to employees; works with and directs employees through the use of the production sheet and passenger counts
  • Responsible for all food items after requisitioning them from the storeroom; training and recurrent training of all employees on proper procedures of preparation
  • Ensures safety procedures are adhered to; maintain cleanliness through shift to ensure quality product
  • Supervises the washing of equipment for production and ensure equipment is stored according to SOP
  • Conducts quality checks on food prepared and provides feedback on compliance to specifications
  • Conducts yield and batch checks on raw material
  • Prepare gold sample tables for menu changes and train associates to ensure compliance to changes.
  • Provide feedback to associates on daily performance.
  • Prepares specialty items that are required for production on a daily basis.

Education

  • Associates degree in the Culinary Arts or a Culinary Arts certification preferred.
  • Canadian Red Seal Certificate

Work Experience

  • Minimum 1-3 years as a Chef and/or Sous Chef required.
  • Minimum 2-5 years as a cook required.
  • Previous supervisory experience working in a high volume, manufacturing, food production, restaurant or catering environment preferred.
  • In-flight catering experience or experience in a high-volume food service environment preferred.

Job Skills

  • Ability to cook meals according to detailed specifications.
  • Ability to work in a fast paced, deadline driven environment.
  • Must have strong and effective leadership skills, and the ability to successfully manage a team of cooks.
  • Current or previous labor relations experience is a plus, but not required.
  • Candidate must be comfortable with all levels of employees and have the ability to drive positive program change.
  • Ability to train others required.
  • Must have the ability to give negative and positive feedback to employees on a daily basis.
  • Excellent time management skills required. Ability to handle multiple tasks without losing focus on priorities.
  • Strong organizational, analytical, communication and leadership skills required.
  • Must be innovative and have the ability to make changes to the operation as needed to further improve the work environment and unit performance.
  • Experience with menu design a plus.
  • Basic computer skills required. Working knowledge of Eatec, Microsoft Office products preferred.

Communication Skills

  • Must have excellent written and oral communication skills.

Certificates, Licenses and Registrations

  • N/A

Travel

  • N/A

Environmental Requirements

  • Regularly, stands, bends, lifts, and moves intermittently during shifts of 10+ hours.
  • In a normal production kitchen facility there may be physical discomfort due to temperature and noise.
  • Must be able to lift, push, pull and move product, equipment, supplies, etc., in excess of twenty-five (25) pounds.
  • A rotating schedule of over 55 hours per week is typical.

Organization Structure

  • Direct Line Manager (Title): 1 (Mgr, Ops, Food)
  • Dotted Line Manager (Title, if applicable):
  • Number of Direct Reports: N/A
  • Number of Dotted Line Reports: 0
  • Estimated Total Size of Team:

Demonstrated Competencies to be Successful in the Position

  • Thinking - Information search and analysis, problem resolution skills
  • Engaging - understanding others, team leadership, developing people
  • Inspiring - influencing and building relationships, motivating and inspiring, communicating effectively
  • Achieving - delivering business results under pressure, championing performance improvement, customer focus

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Candidates will be required to go through a criminal background check.

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or other ground under applicable law.

Gate Gourmet Canada Inc. is pleased to accommodate applicants who have a disability up to the point of undue hardship during the recruitment, assessment and selection process. Please inform our Recruitment Team if you require a disability-related accommodation to participate in the recruitment process.

If you want to be part of a team that helps make travel and culinary memories, join us!

gategroup

About gategroup

Shaping the future of Inflight Hospitality.

At gategroup, we are the global leader in airline catering, retail-on-board, and hospitality services, enhancing the passenger experience at 35,000 feet and beyond.

Headquartered in Zurich, Switzerland, our footprint spans over 200 operating units across 60+ countries and territories, making us the most extensive catering network in the aviation industry. Every day, we proudly serve millions of travelers, partnering with the world’s top airlines to deliver memorable culinary moments and seamless retail experiences.

Driven by innovation, advanced technology, and operational excellence, our teams design and deliver premium food and service solutions tailored to the dynamic needs of modern air travel.

From gourmet meals to intelligent retail programs, our mission is simple:

To elevate every journey.

Industry
Aviation & Aerospace
Company Size
1,001-5,000 employees
Headquarters
Glattbrugg, CH
Year Founded
Unknown
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