Job Description

Join the team at the Hersheypark Entertainment Complex, an award-winning property featuring Hersheypark amusement park, GIANT Center arena, Hersheypark Stadium, ZooAmerica North American Wildlife Park, and Hershey Theatre. Thrilling roller coasters, action-packed Hershey Bears hockey games, thrilling live entertainment, and one-of-a-kind events are a day in the life of our team members.

This position is responsible for assisting in the oversight of food production and presentation of designated areas determined by the Executive Sous Chef or their designee with a strong focus on the events that are executed throughout locations on the Hersheypark Entertainment Complex, including Hersheypark, Hersheypark Stadium, Hersheypark Arena, GIANT Center, and the Hershey Theatre. The position serves as a link between the culinary supervisors, cooks, and the Executive Sous Chef and/or Executive Chef to ensure all communication, standards, policies, and expectations are communicated to the culinary team and executed flawlessly.

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Assist with training and development of culinary team through leading, motivating, delegating, counseling, and disciplining culinary team members.*

• Maintain a high standard of food quality and presentation for all locations and production areas. Anticipate and resolve guest and employee needs.*

• Order, requisition, and maintain inventory control of food products as needed.*

• Assist with menu development, creation, and utilization of standardized recipes as well as nutrition analysis for all designated locations.*

• Ensure proper use of kitchen equipment by maintaining kitchen safety and sanitation standards from the Department of Agriculture. Monitor and keep equipment in good working order by submitting regular service and repair requests.*

• Attend designated department and company meetings.*

• Perform other duties as assigned by Executive Sous Chef and Executive Chef.

Qualifications:

• Minimum of 3 years of related Food & Beverage experience.

• Minimum of 1 year supervisory experience.

• 18 years of age or older.

• Completion of high school or GED

• Associate’s degree - Culinary Arts

• Pre-Employment - ServSafe Certification and ServSafe Allergen Certificate preferred. Current ACF Certification preferred (Certified Culinarian or above)

• Post-Employment - Must obtain RAMP Certification.

Knowledge, Skills, and Abilities:

• Strong knowledge and experience in upscale casual or club dining restaurants and concession operations.

• Previous experience in Stadium, Arena, and Theme Park Food and Beverage operations preferred.

• Ability to convey information, work with strict guidelines, multitask, and react quickly and effectively to challenges.

• Ability to lead a team of employees utilizing proven organizational and communication skills.

• Skilled in the use of Microsoft Office applications, including Excel and Word.

• Must embody Hershey Entertainment and Resorts core values (Devoted to the Legacy, Selfless Spirit of Service, Team Focused, Respectful of Others).

Job Demands:

While performing the duties of this job, the employee is required to:

• Reaching Forward Frequent (34-66%)

• Lifting Occasional (<33%) (lbs maximum weight)

• Reaching Overhead Occasional (<33%)

• Hand/Eye Coordination Frequent (34-66%)

• Stooping Occasional (<33%)

• Bending Occasional (<33%)

• Sitting Occasional (<33%)

• Standing Frequent (34-66%)

• Walking Frequent (34-66%)

• The position is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.

• The position is subject to extreme heat. Temperatures above 100° for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity.

• The position is subject to extreme cold. Temperatures typically below 32° for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity.

• The position is subject to both environmental conditions. Activities occur inside and outside.

• The position is subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes.

• Schedule will vary according to operating needs, but will include days, evenings, weekends, and holidays.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer.