Job Description

A new transformational adventure awaits you…

How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a trustworthy organisation that empowers wellbeing and is accelerating digital transformation sound like to you?

As one of Forbes 2024 ‘World’s Best Employers’ and Fortune’s ‘World’s Most Admired Companies’ for 2025, Zurich - a leader in the insurance industry, is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

This exciting adventure will drive positive impact towards our vision to be Australia’s leading digital insurer. So, if you want to be part of a values led global organisation, where real growth and transformation is happening, along with our track record of making a real difference of continuously taking steps toward a sustainable future for our people, customers, communities, and our planet…read on!

Let’s create a brighter future together, let’s make a difference

It’s important to know, what you do matters. As in your role you will help more people live well and enjoy confident lives.

A great opportunity exists as Sourcing and Supplier Manager, reporting to Head of Supplier Management and Commercial Enablement.

This role leads end-to-end sourcing and supplier management for consumer claims, ensuring scalable, efficient, and cost-effective outcomes. It is responsible for developing and implementing sourcing strategies, negotiating contracts, and managing supplier performance to secure high-quality goods and services at competitive prices. The role also focuses on optimising supplier relationships, identifying new supplier opportunities, and improving processes, tools, and systems to meet customer demand while maintaining strong compliance and quality standards. Acting as a key link between suppliers, internal teams, and customers, this position helps drive operational and financial performance and supports the delivery of optimal customer outcomes.

Important to your success - Unlock your potential

• Bachelor’s degree in Business Administration, Supply Chain Management, or a related field, with at least 10 years’ experience in supplier management, procurement, or commercial support.

• Strong expertise in supplier relationship management, procurement services, third-party risk frameworks, and ideally consumer claims supplier management.

• Proven ability to develop sourcing strategies, conduct market analysis, evaluate suppliers, and negotiate favourable commercial outcomes.

• Excellent stakeholder engagement and communication skills, with the ability to influence senior leaders, suppliers, and cross-functional teams.

• Strong analytical, project management, and continuous improvement capability, supported by proficiency in data analytics, procurement tools, and Microsoft Office.

Belong. Zurich is here to support you

There are so many reasons why Zurich is a great place to be and the right choice for you, but here are just a few.

• 5 weeks leave per year for permanent staff through our Z leave initiative, as well as 15 days personal/carer’s leave (as we empower our people to manage their own wellbeing), plus access to Family Care (parental leave)
• Hybrid working arrangement - office 3 days and WFH 2 days p/w standard for FT employees
• Access programs to stay healthy and feel healthier along with receiving a AUD$500 wellbeing payment per year, plus a AUD$295 new starter e-voucher for your WFH set up (flex work - hybrid working), and other great benefits through our Shine portal
• Grow, and thrive in your career (we support and encourage it) with award winning training programs. As our strength is our people and we value your individuality
• Work with global, diverse, and inclusive teams; Explore your passions, fuel innovation, drive equity, collaborate and make a positive difference beyond your role
• Volunteer and work in our state-of-the-art Green Star rated offices (when you are in the office) and dress for your day
• We plant a tree for every new employee
• Not to mention our various employer of choice awards/memberships – WGEA; Family Inclusive workplace; Gold AWEI employer, Pride in diversity… to name a few.

We could go on, but the main point is that Zurich is a great place to be, where you can truly belong, be yourself, have work/life balance, and thrive in a supportive environment.

Zurich is an equal opportunity employer.  We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.

So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure!

No one fits a job description perfectly. So, if you meet some of the criteria above and think you could be a good fit for the role and want to grow your career and develop new capabilities/skills, we highly encourage you to apply. If you are still unsure, please reach out to the hiring manager or recruiter for more information on this opportunity.

Hiring manager – Shazia Narayan

Recruiter – Kenny Stewart

Applications close –

If you are successful in progressing to an interview, please update your current manager about your application