Key Duties and Responsibilities will include:

• 
  Operational Execution: Overseeing the end-to-end parcel flow, including inbound receiving, sorting, staging, and last-mile dispatch.

• 
  Team Leadership: Managing and developing frontline employees (sorters, operators) to maintain high productivity and discipline, including managing shift schedules and attendance.

• 
  Performance Monitoring (KPIs): Tracking throughput, sorting accuracy, and backlog to meet company goals. Driving action plans to address bottlenecks.

• 
  Safety and Compliance: Enforcing standard operating procedures (SOPs), 5S methodology, cycle count and safety regulations to ensure a secure work environment.

• 
  Process Improvement: Identifying opportunities for efficiency improvements and leading projects to enhance performance.

• 
  Coordination: Working with logistics departments to ensure smooth operations and timely deliveries.

• 
  Rider/Driver Coordination: Monitor rider/driver activity, optimize routes, and ensure timely drop-offs to delivery hubs and resolve issues.

• 
  Data & Reporting: Maintain accurate operational databases, track orders, and generate daily/weekly performance reports.

• 
  Item Sorting and Inspection: Manually or mechanically sort through, inspect, and remove damaged, defective, or misdirected items.

• 
  Documentation and Recording: Accurately record quantities, types of materials, and defects identified, maintaining documentation on sorting logs and computer systems.

• 
  Inventory Organization: Organize, label, and pack items into bins for distribution or further processing.

• 
  Safety and Maintenance: Adhere to safety (e.g., 5S standards) and environmental policies, including keeping the work area clean and reporting machine or facility malfunctions.

• 
  Collaboration: Work within a team to meet distribution goals, always communicating with the Operations Manager regarding discrepancies and delays.

Requirements

Requirements and Qualifications:

• 
  Education: A graduate with a degree in Logistics, Supply Chain Management, Business, or related fields. Should have completed NYSC.

• 
  Soft Skills: Strong communication, time management, and problem-solving skills.

• 
  2–5 years of working experience in logistics, warehousing, courier, or distribution center operations, with prior supervisory experience

• 
  Strong leadership, team management, and communication skills.

• 
  Ability to work under pressure in a fast-paced environment.

• 
  Proficiency in Warehouse Management Systems (WMS) and Microsoft Office/productivity tools.

• 
  Analytical skills to analyze performance data and identify trends.

• 
  Organizational abilities, and the ability to follow verbal and written instructions.

• 
  Physical Stamina: Ability to lift to 20kg and stand for long periods, with good physical endurance for manual handling.

• 
  Technical Skills: Familiarity with barcode scanners, automated sorting machines, or computer systems is beneficial.

• 
  Attention to Detail: High attention to detail is crucial for identifying defects and ensuring accurate sorting.

• 
  Technical Skills: Proficiency in Microsoft Office (specifically Excel) or Google Sheets is required.

• 
  Availability: Ability to work flexible hours, including weekends or long shifts, in a fast-paced environment.

• 
  Work-days: Mondays to Saturdays (6 days a week)

Benefits

• 
  You
  would
  be
  part
  of
  a
  dynamic
  startup
  revolutionizing
  the
  vehicle
  subscription
  and
  financial services industry for gig workers in Africa.
• 
  You would be part of a dynamic environment where your ideas are
  heard
  and
  your
  contributions propel us forward.
• 
  You
  would
  work
  alongside
  passionate,
  talented
  colleagues
  who
  share
  your
  commitment
  to
  excellence.
• 
  You
  would
  witness
  firsthand
  the
  positive
  change
  your
  work
  brings
  to
  the
  lives
  of thousands of riders and drivers.
• 
  You
  would
  enjoy
  a
  comprehensive
  benefits
  package,
  including
  a
  competitive
  salary,
  health insurance, and exciting growth opportunities.