Ponsse

Soporte Técnico

Ponsse  •  Paysandú, UY (Onsite)  •  2 months ago
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Job Description

Ponsse is one of the world’s largest manufacturers of cut-to-length forest machines. We are focusing on succeeding with our customers and oriented to people. We want to be the preferred partner for responsible forestry and to reach that we combine great people working together with high tech machinery and cutting-edge digital technologies.

INGENIERO Industrial o Mecánico

Buscamos recién egresados p ara sumarse al equipo de mantenimiento de nuestra subsidiaria ubicada en la ciudad de Paysandú.

Tareas a desarrollar

  • Brindar apoyo al personal técnico del cliente para comprender y resolver problemas técnicos.
  • Utilizar herramientas y técnicas de diagnóstico para la resolución de problemas.
  • Brindar asistencia remota para la instalación de equipos o actualizaciones de software.
  • Reportar problemas técnicos complejos y sin resolver a los departamentos de garantía o I+D de Ponsse para su correcta investigación y resolución.
  • Crear e impartir capacitación actualizada sobre la estructura y los principios de funcionamiento de las máquinas, así como sobre técnicas de resolución de problemas.
  • Desarrollar instrucciones de trabajo/reparación y materiales de capacitación.
  • Colaborar con el equipo de Servicio Global y otros equipos locales.
  • Recopilar comentarios de los clientes e identificar áreas de mejora.
  • Aportar ideas y sugerencias de forma proactiva para mejorar el servicio de asistencia.

Requisitos

- Título Universitario de Ingeniería Industrial o Mecánica

- Idioma Inglés (nivel intermedio)

- Manejo paquete Microsoft (nivel intermedio)

- Libreta de conducir A

- Disponibilidad para viajar dentro y fuera del país



Ponsse wants to develop a working culture and environment that helps to bring the best out of everyone as individuals and us all together. Customer is always in the center of our work and we continuously encourage open and proactive communication, teamwork and taking responsibility as well as agile execution. We truly care about our people, their wellbeing and growth. We are Ponsse family.

Ponsse

About Ponsse

Ponsse Group

Ponsse Plc is a company that specialises in the production, sale, maintenance and technology of cut-to-length forest machines, as well as in innovative harvesting solutions in line with sustainable development. Over the years, the company’s daily activities have been driven by a genuine interest in customers and their business. Ponsse has 13 subsidiaries and 30 dealers across the world.

Throughout its history, the value-driven family company, established by forest machine entrepreneur Einari Vidgrén in 1970, has only focused on cut-to-length forest machines. Today, more than 20,000 PONSSE forest machines have been completed at the Vieremä factor for global logging sites, all customised to meet each customer’s needs.

Hailing from Vieremä, Finland, Ponsse is one of the world’s leading forest machine manufacturers. The company’s shares are quoted on the NASDAQ OMX Nordic List.

The Ponsse Group consists of the parent company Ponsse Plc and the subsidiaries Ponsse AB, Sweden; Ponsse AS, Norway; Ponssé S.A.S. France; Ponsse UK Ltd., Ponsse Czech s.r.o., Czech Republic, Ponsse North America, Inc., the United States of America; Ponsse Latin America Ltda, Brazil; Ponsse Asia Pacific Ltd, Hongkong; Ponsse China Ltd, China; Ponsse Uruguay S.A., Uruguay, Ponsse Chile SpA, Chile and Epec Oy, Seinäjoki, Finland.

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Vieremä, FI
Year Founded
1970
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