Job Description

At NetWitness, we empower organizations to detect, respond to, and neutralize cyber threats in real time. Our cutting-edge security solutions provide deep visibility, advanced threat intelligence, and rapid incident response capabilities to help businesses stay ahead of evolving cyber threats.

Provides technical leadership and guidance to customers and internal teams in the analysis, design, and development of solutions. Supports field sales teams with pre-sales technical expertise, ensuring the technical validity and interoperability of solutions aligned with customers’ strategic business plans.

Key Responsibilities:

• Define and present comprehensive Dell solutions to customers, showcasing products and services, and assist sales staff in identifying potential applications to meet customer needs.
• Conduct customer needs analysis and prepare detailed product specifications to support high-end product and solution sales.
• Scope projects and coordinate internal specialists and cross-department activities.
• Assist sellers in creating demand for products, leveraging a high degree of technical competency to engage with technical users and buyers.
• Deliver high-impact presentations at client sites and support complex accounts.
• Build and manage relationships with technical teams and IT leaders; assess and validate approaches to selling enterprise/client products and services.
• Ensure operability of complex product and service configurations within customer environments.
• Analyze and apply industry and market knowledge to articulate the value of solutions, including competitor strengths and vulnerabilities.
• Collaborate with other sales engineers, leaders, and cross-functional technical groups to maintain consistency in approach and application across accounts.
• Qualify complex sales opportunities, considering customer technical requirements, competition, decision-making processes, and funding.
• Present proposed solution designs and business cases to customers, prospects, and senior management.
• Understand and communicate the role of third-party partners and channels in delivering solutions.

Requirements

• Travel is required when needed
• Typically requires 5+ years of related experience in a relationship-selling role with a Bachelor’s degree.
• Broad knowledge across multiple or related industries with strong business acumen.
• Ability to leverage internal teams to support selling and customer care processes in enterprise/client environments.
• Strong understanding of how client products and services integrate with enterprise solutions.
• Stay current with industry trends, customer impacts, and implications for solutions