Job Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

External Field

Zayo is seeking a Solutions Engineering Intern (Transport & GIS) to support the pre‑sales Solutions organization with a focus onoptical transport (wavelength) opportunity support andGIS‑enabled mapping and data tasks This is a hands‑on learning role designed for a college student; the intern willassistwithlightweight analysis, documentation, data preparation, and administrative workflows that help senior team members move faster during discovery, solution scoping, and proposal preparation. Work will be guided by experienced Product Solutions Engineers/Architects and GIS analysts.

Responsibilities:

Sales & Pre‑Sales Support (Entry Level)

• Help assemblecustomer‑ready artifacts (slides, map snippets, simple diagrams) for internal reviews and external meetings using existing templates and prior designs

• Track andconsolidatetechnical Q&A and action items from discovery calls; route to the right owner and follow up to closure

• Assist withRFP/RFQ response prep by gathering standard collateral, past responses, and baseline data for senior reviewers—no independent authorship of complex sections.

Transport (Wavelength) Support

• Pullreference solution data (service definitions, standard options) and organizevendor BOM placeholders or catalog IDs for senior review.

• Maintain checklists and trackers forcomplex transport opportunities (milestones, dependencies, handoffs to Product/Engineering/Operations).

GIS / Mapping & Data Tasks

• Producebasic map exports anddata extracts (e.g., KMZ/CSV from approved tools) to support opportunity visualization; update simple layers, labels, and symbology per guidance.Compileaddress lists, route notes, and attribute tables from internal sources (e.g., Salesforce tasks or email requests) into clean worksheets for analysis.

• File and versionmap images and datasets to shared locations; keep naming, metadata, and folder structure consistent.

Solutions Architecture Website & Documentation Repository Support (New)

• Review theProduct Solutions Architecture Website to confirm all technical documents, reference guides, processes, and templatesremainaccurate, current, and accessible.

• Identify outdated diagrams, deprecated processes, or broken links; document issues and assist in executing updates.

• Tag, categorize, andversiondocumentation according to internal standards for technical repositories.

• Work with PSA team members, Product, and Engineering tovalidatenecessary changes or escalate items for SME updates.
  (Supports the PSA documentation, process management, and cross‑team collaborationresponsibilities.)

Collaboration & Coordination

• Coordinate withSales, Product Management, Engineering, and Operations to gather inputs and ensure clean handoffs on assigned tasks.

• Captureprocess improvements (template tweaks, checklist updates) that reduce rework across the team.

Documentation & Administration

• Keepstatus logs, trackers, and document repositories current (versioning, permissions, links).

• Preparemeeting notes , recap emails, and task summaries for senior engineers/architects.

Qualifications:

• Current undergraduate student (e.g., Engineering, Geography/GIS, Information Systems, or related field).

• Comfort withMS Office/Google Workspace (Word/Docs, Excel/Sheets, PowerPoint/Slides) and basic file management in shared drives.

• Familiarity withbasic networking concepts (high‑level understanding of what transport/wavelength services are) and strong organizational skills.

• Detail‑oriented; able tofollow templates and checklists and manage multiple small tasks to deadlines.

Preferred Qualifications:

• Introductory exposure toGIS tools (e.g., ESRI/ArcGIS, Google Earth/Maps, or MapInfo) for simple map viewing and exports.

• Interest inoptical transport or pre‑sales solution engineering; prior teamwork experience on technical projects.

Estimated base pay range: $23.00 - $25.00 USD/hour.

The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs.

Additionally, this position may be eligible for certain benefits, such as health insurance and 401(k).

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.