Job Description

About JazzX AI:

Vision: Enterprises operating on institutional intelligence—governed, self-improving, and scalable beyond individual expertise.

JazzX AI is defining the future of enterprise work—by building AI-native digital workers that actually get the job done.
We believe enterprises don't scale expertise—they lose it. Knowledge stays trapped in individuals, judgment gets applied inconsistently, and the best talent spends time on work that should run itself. We're changing that.

JazzX AI transforms messy enterprise reality into institutional intelligence: governed digital workers that capture expert judgment, make every decision explainable, and continuously improve through real-world execution. The result is faster decisions, higher-quality outcomes, and reliable execution at scale—in domains where getting it wrong isn't an option.
We're starting with lending and due-diligence workflows—complex, regulated, high-stakes. From here, we're building the backbone for enterprise intelligence across industries.
This is early-stage, hard, and consequential work. If you want to be part of bringing AI systems to market that actually run in production, handle real complexity, and deliver real outcomes—not demos, not chatbots—JazzX AI is the place.
Headquartered in Los Altos, CA. Backed by SAIGroup.
About SAIGroup :
SAIGroup a private investment firm that has committed $1B to build and scale next-generation, AI-powered enterprise software companies. SAIGroup’s portfolio serves 2,000+ global enterprise customers, generates nearly $800M in annual revenue, and employs 4,000+ people worldwide — providing JazzX AI with long-term capital, deep operating expertise, and access to real-world enterprise scale from day one.

Learn more about JazzX AI:
Website: https://jazzx.ai
LinkedIn: https://www.linkedin.com/company/jazzx-ai

Learn more about SAIGroup:
Website: https://saigroup.ai

Solution Engineer / Senior Solution Engineer - Python

Location: Bengaluru, Karnataka (Hybrid)

Experience: 4–8 years

As a Solution Engineer / Senior Solution Engineer, you are a hands-on software engineer who contributes directly to customer-facing solutions built on JazzX’s AGI platform.

You will work as part of a delivery pod, partnering closely with Staff and Senior engineers to design, build, and deploy production-grade systems for enterprise customers. This role is ideal for engineers who enjoy solving real-world problems, working with customers, and applying GenAI capabilities in practical, production environments.

This is a delivery-focused role that blends strong software engineering fundamentals with applied AI and customer collaboration.

You will:

• Contribute to the design and implementation of customer-facing solutions.
• Build and enhance backend services, integrations, and workflows using JazzX’s platform.
• Apply GenAI and LLM-based capabilities as part of reliable, scalable systems.
• Work closely with customer teams under the guidance of senior technical leads.
• Participate in troubleshooting, debugging, and improving deployed systems.
• Learn and grow toward broader technical ownership and leadership.

Key Responsibilities

Hands-On Software Engineering

• Write and maintain production-quality code across backend services, APIs, and orchestration layers.
• Implement integrations with multiple third-party systems using RESTful APIs and service interfaces.
• Contribute to system design discussions and follow established architectural patterns.
• Ensure features meet quality standards for reliability, performance, and maintainability.

Applied GenAI & Agentic Systems

• Implement LLM-powered features such as agent workflows, reasoning steps, and tool interactions.
• Work with prompts, tool interfaces, and control logic to support agentic behavior.
• Help evaluate agent behavior using real-world signals such as correctness, latency, and cost.
• Collaborate with senior engineers to adopt and extend GenAI frameworks and patterns.

Customer Delivery & Collaboration

• Support technical execution for customer POCs, pilots, and production deployments.
• Work with customer engineering and IT teams to integrate JazzX into existing systems.
• Assist in diagnosing and resolving integration, data, and system issues.
• Communicate clearly with internal and external stakeholders on technical progress and issues.

Qualifications

Must-Have

• 4–8 years of professional software engineering experience building and supporting production systems.
• Strong proficiency in Python (or Java / Go) with experience writing clean, maintainable code.
• Experience building backend services, APIs, and system integrations.
• Exposure to GenAI or LLM-based systems in practical applications (e.g., agent workflows, LLM-backed services, RAG-style solutions).
• Experience working on customer-facing or delivery-oriented engineering projects.
• Solid understanding of software quality, testing, and operational best practices.
• Good communication skills and ability to collaborate across engineering, product, and customer teams.
• Willingness to travel up to 20% for customer engagements, as needed.

Nice-to-Have

• Experience working in regulated or policy-heavy domains (e.g., finance, lending, healthcare).
• Familiarity with vector databases, semantic search, or knowledge retrieval systems.
• Exposure to agent frameworks or orchestration tools (e.g., LangChain, LlamaIndex, AutoGen).
• Experience working in a startup or fast-moving product environment.

Attributes We Value

• Hands-On Mindset: You enjoy building, debugging, and improving real systems.
• Engineering Discipline: You care about code quality, reliability, and maintainability.
• Customer Awareness: You understand that real-world constraints shape good solutions.
• Ownership Mentality: You take responsibility for your work and follow through.
• Growth Orientation: You are eager to learn, take feedback, and grow into broader responsibility.

Why Join JazzX AI -

What draws people to JazzX AI is the opportunity to build something truly foundational.

We are at the beginning of a new era — one where enterprise systems will no longer be static tools, but dynamic collaborators that learn, reason, and evolve alongside the people who use them. At JazzX AI, you’ll help build a platform that redefines how work happens in the AGI era

JazzX AI brings together vision, deep technology, and purpose This is not about experimenting with AI features; it’s about turning the promise of AGI into practical, auditable, and human-aligned systems that enterprises can trust and rely on at scale. The work here directly impacts productivity, efficiency, and decision-making in complex, real-world environments.

If you’re motivated by building systems that matter — systems that combine intelligence with responsibility — JazzX AI offers the chance to do that work at a deeper level, with real ownership and lasting impact.