
Give a new vision to your career with GardaWorld | Solutions Engineer, Central & Western Canada
GardaWorld is transforming the way businesses protect their people and assets. As the largest video monitoring provider in the country, we safeguard sites nationwide using cutting-edge technology, industry-leading speed of deployment, and a dedicated team making a real impact every day.
The Solutions Engineer is the primary technical resource for the field sales force. The Solutions Engineer is responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate for our products. This role will be part of the Global Solution Engineering team and will support ECAM Global and ECAM Commercial Canada, covering Central and Western Canada (Ontario, West Coast and Alberta), and requires approximately 15–25% travel for site visits and client engagement.
• Assist the sales team (Account Executives, and Major Accounts) in the completion of RFP/RFQ bids and providing system designs and quotes for security solutions.
• Perform discovery, analysis of business needs and definition of client requirements in conjunction with the Account Executives to determine technical requirements for project work, including designing and quoting integrated security systems (video surveillance, access control, intrusion and monitoring solutions).
• Conduct site visits to assess customer environments and develop system designs and solutions for physical electronic security systems.
• Work with the Solutions Engineering staff to convey requirements to the client and provide insight into the technical options available. The role will also aid in designing solutions across a wide variety of security technologies.
• Work closely with the Account Executives to determine requirements, counts, and configuration of systems in order to provide cost effective and comprehensive solutions.
• Confirm that products meet the prospect's requirements and assist sales in technical qualification. Throughout the proposal process, the Solutions Engineer will articulate and demonstrate solutions and position products relative to competition.
• Utilize system design tools as needed to design system layouts.
• Review sales quotes and confirm equipment lists are correct.
• Provide pre-sales support to customers and communicate with clients’ technical team as needed.
• Assist in creating and implementing proof of concepts for clients.
• Assist account executives by answering technical questions and making technical presentations.
• Collaborate with global teams to align on standards and scalable solutions.
• Perform other related duties as assigned.
• A post-secondary degree/diploma in electronics or equivalent college technical degree
• 5-7 years of experience as a Solutions Engineer or similar role in a security integrator environment
• 8+ years of experience in technical products and services in the security industry
A strong and thorough knowledge in the Security industry – CCTV, Access Control, Intrusion, PLC’s, Relays, Gate Control, Fence Detection, Network Infrastructure, Intercoms, Etc. Industry association, participation and/or leadership preferred.
This role will require a deep understanding of the following brands and systems:
• Intrusion: DSC, DMP
• Video: Hanwha, Avigilon, Axis, Milestone, Genetec, Geovision
• Access Control: Kantech, Avigilon, Gallagher, ICT, Genetec
• Specialty: Sunflower Labs, Alarm.com, Skydio, Fog Bandit, SpotterRF, HALO, Automatic Systems
Working Conditions:
Hop on with GardaWorld, apply now!
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Please note: No AI tools are used in the screening, assessment, or selection of candidates for this position.
This posting is for a position that is currently vacant within the organization.

GardaWorld is the world’s largest privately-owned security services company, offering cash services, physical and specialized security solutions, and with our Crisis24 portal, the dissemination of verified information related to international security.
GardaWorld est la plus importante entreprise privée de sécurité au monde, offrant des services de transport de valeurs, des solutions de sécurité physique et spécialisée, et avec le portail Crisis24, la diffusion d’informations vérifiées en lien avec la sécurité internationale.