Job Description

Mach9 is at the forefront of leveraging advanced machine learning and computer vision techniques to transform raw geospatial data into actionable insights to help civil engineers build and maintain infrastructure globally. Our first product, Mach9 Digital Surveyor, helps surveyors automatically extract features from large-scale imagery and 3D datasets over 30x faster than today's manual and labor-intensive drafting workflows, accelerating the development of cost-effective and sustainable transportation and utility infrastructure. Mach9 supports leading asset owners and engineering and construction organizations globally to solve the toughest engineering design, mission planning, and asset management problems.

Location

San-Francisco, CA (on-site)

Position Overview

Mach9 is seeking a highly motivated and technically skilled Solutions Engineer to join our growing commercial team. In this role, you will play a pivotal part in driving global adoption of the Mach9 Digital Surveyor, working alongside a world-class sales, product, and engineering organization.

As the technical expert, you will support technical sales efforts to enterprises in the geospatial industry, providing guidance throughout the sales process—from initial inquiry to onboarding and post-sale support. You will bridge the gap between customers and engineering teams, helping to integrate and transform their geospatial production workflows and building the fastest tools to make maps. While scaling our presence in the geospatial industry, you will help build the foundations for Solutions Engineering at Mach9.

Key Responsibilities

• Sales Collaboration:
• Post-Sales Support:
• Product Development Collaboration
• Marketing Collaboration

Qualifications

• Education: Bachelor’s degree in engineering / technical discipline, such as Computer Science / Engineering, Electrical Engineering, Mechanical Engineering, Civil Engineering or similar level of job experience.
• Excellent communication and presentation skills, with the ability to clearly articulate complex technical concepts to both technical and non-technical audiences.
• 3-5 years of experience in a Solutions Engineering, Pre-Sales Engineering, Sales Engineering, or similar technical sales role at an enterprise B2B SaaS company. Similar levels of experience in an engineering role at a professional software development company with strong communications skills are still encouraged to apply.
• Fast learner: can quickly learn and explain complex technical concepts and operate in a rapid product development environment.
• High attention to detail / organization to plan, coordinate, and execute on many projects simultaneously.
• Analytical / engineering mindset with the ability to quickly identify and resolve technical challenges, tailoring solutions to meet customer needs.
• Ability to work effectively with cross-functional teams, including engineering, product, sales, and marketing, to deliver successful outcomes for customers.
• Ability to travel domestically or internationally 25-50%

Preferred Qualifications

• Experience in selling or supporting highly technical or complex products in industries such as engineering, construction, finance, healthcare, telecommunications, or manufacturing.
• You've been a first or early hire at a fast-growing startup before.
• Programming and scripting experience with languages such as Python and SQL.
• Basic understanding of machine learning concepts.