Job Description

As an Account Solutions Engineer, you will focus on understanding customers' business drivers, goals and challenges and translate them into a differentiating value-added technical architectural roadmap based upon Cisco's leading-edge solutions. You will bridge the gap between customer needs and Cisco's technology solutions by designing, implementing, and optimizing solutions that drive customer success and business outcomes.

Your Impact

Act as a trusted advisor to customers, helping them achieve their goals by sharing technical knowledge and guiding them throughout the solution lifecycle.

Own the solution design and translate customer requirements into technical solutions, often across multiple technology domains.

Participate in presales activities including scoping Statements of Work (SOW), reviewing and creating proposals, and positioning Cisco's value in outcome-based solutions.

Conceptualize customer requirements, plan implementation strategies, design high-level architectures, and advise cross-functional teams.

Understand customer markets and industries to identify growth opportunities, risks, and mitigation plans.

Advocate for current and emerging technology solutions relevant to customer success.

Build and maintain strong relationships with customer stakeholders and Cisco Customer Experience teams.

Support technology design for customer projects.

Support presales activities by translating business requirements into technical designs.

Create and deliver customer collateral, documentation, and knowledge transfer materials.

Drive customer technology transitions and influence solution architectures.

Comply with company policies and utilize relevant tools to support professional services strategies.

Meet the Team

We are Cisco Sales. We sell solutions and products that make our customers successful. Our focus is to find and solve their most critical problems and help them harness new market opportunities. As trusted advisors, we impact the way they use next-generation solutions through next-generation intelligent and secure platforms. You will join the Cisco BeNeLux Solutions Engineering team, a can-do team with a commercial attitude, eager to drive value and leading-edge.

Together we are driving Cisco's strategy: come and define it with us.

Minimum qualifications

• Minimum BA degree in an engineering field or equivalent.
• Technical background in multiple technology domains with the ability to translate complex solutions into differentiating and outcome-based added-value to customers.
• Proficiency in written and spoken English and Dutch.

Preferred qualifications

• Experience in presales and solution design.
• Ability to manage complex projects and customer relationships.
• A great teammate who loves to collaborate with sales and technical colleagues.
• Problem-solving and critical thinking.
• Excellent interpersonal and communication skills.
• Passionate about technological innovation.
• Passionate about job and this opportunity.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.