The Solutions Consultant is a client-facing role responsible for supporting enterprise growth across both new customer acquisition and in-account expansion.

Reporting to the Senior Director of Solutions Consulting & Revenue Enablement, this role partners directly with Sales and Client Success to support complex deals through consultative solutioning, technical validation, and commercial alignment.

This is not an implementation or troubleshooting role. The Solutions Consultant helps increase win rates, accelerate deal velocity, and expand customer value by translating platform capabilities into clear, outcome-driven solutions buyers can confidently purchase and adopt.

Core Mandate

Support enterprise revenue performance by:

• Supporting complex, multi-stakeholder sales and expansion cycles

• Translating technical capabilities into business outcomes and ROI narratives

• Reducing deal risk through credible technical and commercial validation

• Enabling both initial purchase and long-term platform adoption

Key Responsibilities

Enterprise Pre-Sales & Expansion Support

Partner with Sales on net-new opportunities, including:

• Discovery and requirements mapping

• Solution design and narrative development

• Platform demonstrations and use case alignment

• RFP/RFI responses and technical documentation

Partner with Client Success to support:

• Upsell and cross-sell opportunities

• New product adoption and expansion initiatives

• Strategic account growth planning

Solution Design & Technical Validation

• Translate customer needs into scalable, enterprise-ready solution approaches

• Articulate how data flows across systems, including identity, enrichment, activation, and measurement

• Guide customers through integration approaches, security considerations, and technical feasibility

• Support proof-of-concepts (POCs) and solution validation exercises

Consultative Selling & Commercial Alignment

• Position solutions in terms of business outcomes, monetization, and ROI

• Support multi-product packaging and pricing conversations in partnership with Sales

• Help navigate technical, legal, procurement, and organizational complexity

• Build trust with both technical stakeholders (IT, data teams) and business buyers (marketing, revenue leaders)

Retail Media & Publisher Solution Expertise

Develop expertise across:

• Retail media and publisher monetization models

• First-party data strategy and identity resolution

• Audience activation across owned & operated and paid environments

• Clearly articulate differentiated value across email, data, identity, and audience solutions

• Support vertical-specific use cases and solution narratives

Sales Enablement & Asset Contribution

Contribute to and leverage enterprise sales assets, including:

• Solution architectures and integration frameworks

• Use cases, case studies, and ROI models

• Demo environments and technical storytelling materials

• Provide field feedback to improve positioning, packaging, and messaging

• Help standardize how solutions are presented and sold across deals

Revenue Impact & Accountability

Directly influence:

• Win rates and deal progression

• Deal size and product attach

• Expansion pipeline and conversion

• Support consistent execution across both acquisition and expansion motions

• Operate with a focus on revenue outcomes and customer success

Qualifications

3–5+ years in Solutions Consulting, Sales Engineering, Technical Pre-Sales, or related client-facing roles

• Experience supporting SaaS, data, adtech, or martech sales cycles

• Exposure to multi-product or platform-based solutions

• Experience supporting both new business and customer expansion initiatives

Technical & Commercial Skills

Strong understanding of:

• Data architecture, APIs, and integrations

• Identity, privacy, and data governance concepts

• Marketing, advertising, or retail media ecosystems

• Ability to translate technical concepts into business value

• Experience supporting demos, RFPs, and solution validation exercises

Consultative & Communication Skills

• Strong discovery, communication, and presentation skills

• Comfortable engaging with both business and technical stakeholders

• Ability to communicate complex concepts clearly and concisely

• Strong storytelling skills with a focus on customer outcomes

• Ability to operate in fast-moving, collaborative environments

What Success Looks Like

• Deals progress more efficiently with your involvement

• Customers clearly understand solution value and expansion opportunities

• Sales and Client Success teams view you as a trusted partner on strategic opportunities

• Solutions are positioned consistently and credibly across enterprise accounts

BENEFITS & PERKS

• Unlimited PTO
• Excellent medical, dental, and vision coverage
• Employee Equity
• Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!

SALARY RANGE

The base salary for this role is $140,000 plus bonus.

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/

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