Job Description

The Solutions Architect (SA)at Workiva interfaces directly with customers and partners to deliver solutions that achieve impactful business outcomes. Solutions Architects in this team are not a reactive safety net; you are a consultative platform expert who steps into complex moments to create clarity, trust, and certainty.

You will lead the delivery of contracted services, performing detailed discovery sessions and creating robust sustainability reporting solution designs tailored to financial, risk, or operational reporting needs. Working cross-functionally across customer success, product development, and partner teams, you will deliver outstanding implementations across the EMEA region while protecting solution health, customer retention, and long-term subscription growth.

What You’ll Do

• Own the delivery of contracted services to customers and partners, ensuring projects move efficiently from concept to high-impact reality.

• Perform deep discovery sessions to understand business requirements and create solution designs that achieve clear outcomes within the platform.

• Directly interface with delivery partners, guiding them through complex architectural choices to protect solution quality and ecosystem readiness without taking over core partner ownership.

• Participate in leading and mentoring peers as well as Associates, actively assisting with onboarding and driving ongoing internal training efforts.

• Partner with cross-functional teams to validate scoping, showing the confidence to constructively challenge poor design choices from partners or customers to protect downstream stability.

• Maintain and enhance advanced knowledge of financial, risk, or operational reporting using the platform through a strong commitment to ongoing training.

• Integrate intelligent tools and AI-assisted workflows into your daily routine to minimise menial, repetitive admin tasks and focus on high-value advisory.

What You'll Need

Minimum Qualifications

• Undergraduate Degree or an equivalent combination of education and practical experience.

• 4+ years of experience in a service delivery role, finance, audit, risk, sustainability, or a related platform delivery field.

Preferred Qualifications

• Experience in SaaS, cloud technologies, or data architectures, with familiarity across ERP, GRC, or Sustainability technology platforms.

• Familiarity with SQL, JSON, REST, or Python is a major plus.

• Self-motivated with a strong propensity for action, results, and continuous improvement, alongside the ability to influence and drive change in business processes.

• Experience working at a consultant level within a professional services company or public accounting firm.

• Demonstrated ability to curate and maintain customer-first relationships with excellent verbal, written, and interpersonal communication skills.

Working Conditions & Physical Requirements

• Reliable internet access for any period of time working remotely, outside of a Workiva office.

• Up to 20% travel for customer meetings and company events.

Why Join Workiva

Workiva is the platform designed to bring confidence, control, and a competitive edge to the world’s most complex organizations. Our AI-powered platform unifies finance, risk, and sustainability on a single, secure foundation—ensuring data is trusted, traceable, and ready to act on. With an unbroken path from source to output, leaders gain confidence in their numbers, visibility into current and emerging risks, and the ability to move with speed and precision in a constantly changing world.

At Workiva, you’ll bring technology to market that executives, boards, and regulators depend on. The work you do here helps organizations navigate uncertainty, maintain trust, and make decisions that stand up to scrutiny. If you’re energized by meaningful challenges, inspired by collaborative teams, and motivated to help organizations turn uncertainty into advantage, we’d love to meet you.

Workiva is an Equal Opportunity Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, gender identity, race, religion, disability status, sexual orientation, or any other protected characteristic.

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email talentacquisition@workiva.com

Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.

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