Ingram Micro

Solutions Architect - Presales

Ingram Micro  •  Mumbai, IN (Remote)  •  14 hours ago
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Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We are seeking a highly motivated Pre-Sales Engineer with expertise in HP Poly and PeopleLink collaboration solutions. The candidate will work closely with Sales, OEM partners, and customers to design, demonstrate, and position enterprise-grade Unified Communications, Video Conferencing, Audio-Visual (AV), and Hybrid Workplace solutions. The role requires strong technical knowledge, solution architecture skills, customer engagement, and proposal management capabilities.

Key Responsibilities

Solution Design & Consulting

  • Understand customer business requirements and translate them into collaboration and communication solutions.
  • Design end-to-end Video Conferencing, Meeting Room, Board Room, Training Room, and Hybrid Workplace solutions using HP Poly and PeopleLink technologies.
  • Develop solution architectures, BOMs, sizing documents, and technical proposals.
  • Ensure interoperability with:
    • Microsoft Teams
    • Zoom
    • Cisco Webex
    • Google Meet
    • SIP/H.323 environments
  • Support large enterprise, government, education, healthcare, and BFSI customers.

Customer Engagement

  • Conduct customer discovery workshops and requirement-gathering sessions.
  • Deliver technical presentations, product demonstrations, and executive briefings.
  • Conduct Proof of Concepts (PoCs) and solution validation activities.
  • Act as a trusted advisor for workplace transformation and collaboration modernization initiatives.

Proposal & Bid Management

  • Respond to RFPs, RFIs, RFQs, and tenders.
  • Prepare technical compliance documents and solution write-ups.
  • Create network diagrams, architecture drawings, and implementation approaches.
  • Work closely with OEMs, Partners and internal sales teams to develop winning proposals.

Technical Expertise

  • Design solutions involving:
    • HP Poly Studio Series
    • Poly X Series
    • Poly G7500
    • Poly CCX Phones
    • Poly Headsets
    • PeopleLink Video Conferencing Platforms
    • Interactive Flat Panels
    • Digital Signage
    • AV Integration Solutions
  • Provide guidance on network readiness, bandwidth planning, security, and QoS requirements.
  • Troubleshoot interoperability and integration challenges in multi-vendor environments.

Partner & OEM Coordination

  • Engage with HP Poly, PeopleLink, Microsoft, Zoom, and other technology partners.
  • Maintain product certifications and technical accreditations.
  • Stay updated on emerging UC, AV, AI-powered collaboration, and hybrid workplace technologies.

Required Skills

Technical Skills

  • Unified Communications & Collaboration (UCC)
  • Video Conferencing Technologies
  • AV & Meeting Room Design
  • SIP, H.323 Protocols
  • Microsoft Teams Rooms
  • Zoom Rooms
  • Network Fundamentals (LAN/WAN, QoS, VLANs)
  • Audio DSP & AV Signal Flow
  • Cloud Collaboration Platforms
  • Solution Architecture & Sizing
  • RFP/RFI Response Management

Soft Skills

  • Excellent Presentation Skills
  • Customer-Facing Communication
  • Business Requirement Analysis
  • Stakeholder Management
  • Technical Writing
  • Negotiation & Influencing Skills
  • Consultative Selling Approach

Preferred Certifications

  • HP Poly Certifications
  • Microsoft Teams Rooms Certification
  • Zoom Technical Sales Certification
  • CTS / CTS-D (AVIXA)
  • PMP (Preferred)
  • ITIL Foundation
  • Network Certifications (CCNA preferred)
Ingram Micro

About Ingram Micro

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to a highly diversified base of business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first comprehensive business-to-consumer-like experience, integrating hardware and cloud subscriptions, personalized recommendations, instant pricing, order tracking, and billing automation. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post-sales professional support. Learn more at www.ingrammicro.com.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Irvine, CA
Year Founded
1979
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