Job Description

At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.

Role Overview:

Could you be our next Solutions Architect, GRC? Globe Life is looking for a Solutions Architect, GRC to join the team!

In this role, you will be responsible for owning the configuration, optimization, and day-to-day management of our GRC platform.

This is a hybrid position located in McKinney, Texas (WFH Monday & Friday, In Office Tuesday-Thursday).

What You Will Do:

Technical Implementation Support

• Lead end-to-end implementation of complex platform solutions across multiple technology platforms.
• Lead walkthroughs of GRC solutions with business stakeholders to review out-of-box functionality and identify configuration needs.
• Drive requirements workshops and translate complex business needs into user stories or technical specifications, including changes to forms, navigation, workflow, access control, integrations, etc.
• Architect scalable configurations, data models, and workflow designs.
• Create and review functional and/or technical design documents including configuration guides, workflow diagrams, integration details, data migration, etc.
• Configure advanced GRC solutions including forms, questionnaires, calculations, workflows, reports, dashboards, access control, and integrations.
• Assist with the design and implementation of AI-powered intelligent workflows and/or agents to automate key risk and compliance processes.
• Design and oversee web service integration strategies between GRC platforms and enterprise systems.
• Lead UAT planning and execution, ensuring solutions meet acceptance criteria.
• Oversee deployment to production and data migration activities.
• Establish and enforce configuration standards and best practices.
• Design and implement compliance automation solutions including automated evidence gathering, continuous compliance monitoring, etc.
• Manage multiple concurrent workstreams within larger programs.
• Lead sprint planning, backlog grooming, backlog prioritization, and cross-functional coordination with stakeholders.
• Develop project plans, timelines, and resource estimates for platform initiatives.
• Track milestones, risks, dependencies, and deliverables for platform initiatives.
• Communicate technical concepts and project status to non-technical stakeholders.

Operational Support & Continuous Improvement

• Resolve complex platform issues; performs root-cause analysis and implements long-term fixes.
• Provide ongoing support and clarification for implemented GRC solutions, acting as the primary subject matter expert.
• Lead platform upgrade planning and execution.
• Conduct business process analysis to identify inefficiencies and drive recommendations for improvement.
• Review and analyze change requests for potential enterprise-wide impact.
• Implement and test change requests; lead coordination with business to deploy changes following change management and release processes.
• Ensure the accuracy and completeness of risk and compliance data and documentation within the platform.
• Lead internal and external audit support by maintaining organized, audit-ready evidence within the GRC platform.
• Analyze platform performance, data quality, and user adoption metrics to recommend optimization opportunities.
• Develop and maintain platform governance documentation and standards.
• Mentor junior team members.
• Stay up-to-date with GRC platform product releases and evolving GRC industry trends.
• Lead change management activities for significant platform changes.
• Provide training, documentation, and guidance to internal stakeholders to ensure consistent and effective platform use.
• Serve as a trusted advisor to stakeholder teams on platform capabilities and best practices.
• Contribute to the development and maintenance of the GRC platform strategy and roadmap.

What You Can Bring:

• Bachelor’s degree in Information Technology, Information Systems, Information Assurance, Business or related field.
• GRC Platform Specific Entry Level Certifications (e.g., Archer Certified Associate, etc.)
• 8+ years in Software Development, Information Security, Privacy and/or GRC related role.
• 4+ years of experience configuring at least one GRC platform (Archer, Resolver, Wolters Kluwer, or similar).
• Industry Certifications (e.g., GRCP, CRISC, etc.) (preferred).
• GRC Platform Specific Specialist Level Certifications (e.g., Archer Certified Administrator - Specialist, etc.) (preferred).
• Insurance or financial services industry experience (preferred).
• Strong knowledge of GRC concepts (e.g., laws/regulations, controls, policies, etc.) and frameworks (e.g., NIST, ISO 27001, SOX).
• Experience working on two or more GRC programs (e.g., policy mgmt., compliance mgmt., vendor risk mgmt., etc.).
• Deep expertise configuring at least one GRC platform (e.g., Archer, Resolver, Wolters Kluwer, or similar).
• Experience designing and implementing API/system integrations.
• Advanced SQL, scripting languages, reporting and data modeling skills.
• Ability to lead workshops, influence stakeholders, and drive consensus.
• Strong program management and organizational skills.
• Extensive vendor management and control negotiation experience.
• Ability to mentor and develop junior team members.
• Excellent verbal, written and interpersonal communication skills with both technical and non-technical audiences.

Applicable To All Employees of Globe Life Family of Companies:

• Reliable and predictable attendance of your assigned shift.
• Ability to work full time and/or part time based on the position specifications.

How Globe Life Will Support You:

Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at Globe Life:

• Competitive compensation designed to reflect your expertise and contribution.
• Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
• Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
• Paid holidays and time off to support a healthy work-life balance.
• Parental leave to help our employees welcome their new additions.
• Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
• Company-paid counseling for assistance with mental health, stress management, and work-life balance.
• Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
• Discounted Texas Rangers tickets for a proud visit to Globe Life Field.

Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.