Supply chain complexity is accelerating, and the companies that win are the ones who can integrate faster, resolve exceptions before they become problems, and use business-to-business supply chain orchestration as a competitive differentiator. The Solutions Architect is both a supply chain advisor and an integration technologist, equally credible designing the technical architecture and speaking to the operational and financial stakes riding on it. Partnering directly with the Sales team, the Solutions Architect owns the technical narrative from initial discovery through close, connecting the specific supply chain challenges each prospect is trying to solve to the outcomes Cleo's platform can deliver. This is a role for someone who has done this before at a high level, brings their own consultative point of view into every room they walk into, and can establish credibility with every persona in the room, from technical practitioners to the C-suite. They apply the full range of available tools, including AI, in ways that produce better outcomes for prospects and for Cleo.
This role calls for someone who can operate as both a supply chain advisor and a technical architect, often in the same conversation. The table below outlines what strong looks like across both: understanding a customer's operational reality well enough to advise on it, and designing the integration architecture that actually solves it.
The SA role carries a meaningful AI dimension on two fronts: applying AI tools to do the work of pre-sales at a higher level, and advising prospects on where AI-powered integration capabilities create tangible operational value.
We use artificial intelligence (AI) tools to assist in certain stages of our recruitment process, such as resume screening and candidate matching. These tools are designed to support fair and consistent evaluations. If you have questions about this process or would like to request an alternative assessment method, please contact us at hr@cleo.com.
Cleo Communications US, LLC is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.
Here at Cleo, we always say Cleo … never stops.
It’s a fitting way to do business because, in these disruptive times, as organizations look to digitally transform, their ecosystem interactions and business relationships are vitally important to their success. By working with Cleo, they know they’re in good hands no matter how much or how fast their business situation changes.
What’s novel about our approach is that Cleo gives customers strategic, “outside-in” visibility into the critical end-to-end business flows happening across their ecosystems -- of partners and customers, marketplaces, and internal cloud and on-premise applications – so they can connect, integrate, and analyze what’s happening at each and every integration touchpoint.
This way, Cleo creates value by empowering organizations to drive business agility, accelerate onboarding, facilitate modernization of key business processes, and capture new revenue streams by reimagining and remastering their B2B, application, and data integrations.
Like we said. Different.
