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Role Purpose/Business Unit:

To interact with customers to gather technical requirements, architect customer IT Infrastructure and compile solution proposal documentation in the Cloud and Hosting Services space as part of the Sales process.

Your responsibilities will include:

• Perform role of interface between customer, commercial and technical entities by translating between business requirements and technical specifications.
• Provide a solution focused consultancy service to clients e.g. property developers, SMEs, business partners and retail customers. This will be in support of sales and presales colleagues, which will entail the analysing of complex customer requirements
• Provide high level assistance and support prior to solution implementation, during solution implementation and post solution implementation.
• Build and maintain productive relationships with key clients, internal groups within the company, suppliers and partners.
• Deliver presentations to customers on existing and emerging technologies as well as the benefits or impact of these on customers.
• Identify opportunities within client environments for solutions or new product development.
• Respond to business and wholesale customer queries as per request for information (RFI) and request for proposal (RFP) documents.
• Conduct research on and keep abreast of ICT trends to identify new product opportunities. Utilise solution design experience and expertise to provide input into and create architecture for new product development.
• Regularly meet with the internal parties; e.g. Products and Engineering teams; as well as external parties; e.g. suppliers and partners; in order to understand internal and external roadmaps, technology strategies and product strategies.
• Review and assess all existing products and services or those being considered by Vodacom in terms of its applicability and impact on business customers.

The ideal candidate for this role will have:

• 3 year Degree in IT or Engineering related field (essential).
• 5-10 Years relevant experience in IT or Engineering (essential)
• In-depth knowledge of various technology architecture domains and convergence (preferred).
• Industry certification e.g. Cisco (CCDP /CCNP / CCIE), CISSP or similar (preferred)
• Practical experience in deploying LAN / WAN & Unified Communications solutions is advantageous

Core competencies, knowledge and experience:

• Knowledge of converged solutions, Vodacom Business Product portfolio an technical design, Vodacom Consumer fixed offering and technical design, Infrastructure design and development e.g. Software, Infrastructure and Platform services and unified communications.
• Cross Domain Technology Architecture knowledge coupled with implementation experience including a combination

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 05 June 2026.

The base location for this role is Vodacom Midrand Campus.

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.