About You – experience, education, skills, and accomplishments

• Bachelor's degree or above in Computer Science, Information Systems, or a related field

• 2+ years of experience in Data Operations or a related domain

• Excellent written and verbal communication skills in both Chinese and English, with the ability to effectively collaborate with domestic and international colleagues to drive projects forward

• Proficiencyin SQL with the ability to independently perform foundational data analysis;

• Familiarity with common data formats such as XML, DTD, and JSON

• Proficiencyin Microsoft Office suite and data visualization tools such as Power BI

• Strong problem-solving skills, meticulous attention to detail, and the ability to work both independently and as part of a team

• Effective communication skills with the ability to articulate complex technical concepts to non-technical stakeholders

It would be great if you also had . . .

• Knowledge of big data processing technologies and programming tools (e.g., Hadoop, Spark, Python)

• Understanding of intellectual property and patent-related business

• Ability to read documentation in languages other than Chinese and English

What will you be doing in this role?

• Collaborate closely with product and engineering teams to ensure seamless data product delivery

• Proactively troubleshoot and resolve issues related to data quality, data integrity, and data ingestion

• Work closely with cross-functional teams, including Algorithm, Analytics, Product Management, and Technology, toidentifyand execute on product enhancement opportunities

• Develop andmaintaintechnical documentation throughout the full lifecycle of data products, including data dictionariesand versioning

• Participate in data governance initiatives and produce public-facing documentation such as data dictionaries, API documentation, and release notes

• Stay abreast of emerging trends and technologies in data operationsand provide actionable recommendations for product optimization based on customer feedback.

Hours of Work

Full Time, Permanent (Monday-Friday, core business hours)

This is a hybrid position, working 2-3 days a week in one of our Clarivate offices.