Job Description

Overview

Why Microsoft

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. You will be part of a high-performing team helping Public Sector organizations harness Business Applications, Copilot, and AI to create better outcomes for citizens, communities, and employees while fostering a culture of inclusion, learning, and innovation.

As a Business Applications Specialist, you will help Public Sector organizations transform how they serve citizens, patients, students, and communities through modern business applications, low-code innovation, AI, and intelligent automation.

Responsibilities

Solution Sales Leadership

• Lead Business Applications sales opportunities across Public Sector accounts.
• Develop and execute territory and account strategies that accelerate revenue growth and market share.
• Identify, qualify, and progress opportunities aligned to customer transformation priorities.
• Drive consumption and adoption of Dynamics 365, Power Platform, Copilot Studio, AI Agents, and related Microsoft cloud solutions.

Customer Engagement

• Build trusted relationships with C-level executives, business decision makers, and technology leaders.
• Lead business value conversations focused on mission outcomes, citizen experiences, workforce productivity, and operational excellence.
• Position Microsoft Business Applications as a strategic platform for transformation and innovation.

AI and Digital Transformation

• Help customers define AI, automation, and business process modernization strategies.
• Accelerate adoption of Microsoft Copilot, agents, and low-code solutions.
• Demonstrate how AI can improve service delivery, employee experience, compliance, and organizational performance.

Thought Leadership

• Represent Microsoft as a Business Applications and AI transformation expert.
• Share customer success stories, industry trends, and best practices.
• Support executive briefings, workshops, and industry events.

Collaboration and Orchestration

• Partner closely with Account Teams, Technology Specialists, Customer Success, Industry Advisors, Commercial Executives, and Partners.
• Coordinate virtual teams to develop competitive win strategies and deliver customer success.
• Execute joint go-to-market plans with strategic systems integrators and partners.

Sales Excellence

• Maintain pipeline health, forecasting accuracy, and business discipline.
• Deliver against revenue, consumption, and strategic business objectives.
• Leverage market intelligence, customer insights, and competitive knowledge to inform opportunity strategy.

Qualifications

Required Experience

• 5+ years of enterprise technology sales, business applications sales, consulting, or digital transformation experience.
• Proven success in exceeding sales targets within SaaS, cloud, or enterprise software environments.
• Experience engaging executive decision makers and leading complex sales cycles.
• Knowledge of Public Sector customer environments, procurement processes, and digital transformation priorities.

Preferred Experience

• Experience selling Business Applications, CRM, ERP, workflow, automation, or AI solutions.
• Experience working with Government, Healthcare, Education, Defense, or Public Safety organizations.
• Understanding of business process transformation, data modernization, and AI adoption.
• Experience working with strategic partners and large systems integrators.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.