Job Description

Job Description Summary

The Solution Owner – Veeva Clinical is responsible for the overall application ownership, providing technical direction and domain methodology leadership in the deployment and optimisation of Veeva Clinical applications in the context of STEP. The incumbent oversees technical design, manages key vendor and internal technology relationships, and ensures that Veeva Clinical is deployed in accordance to the STEP roadmap closely aligned with the organisation’s strategic objectives and industry best practices.

Job Description

Solution Owner – Veeva Clinical

Join us in building the future of Sandoz.

Through STEP (Sandoz Transformation Enterprise Program), we are creating a unified, integrated digital core and simplifying our end-to-end ways of working. From SAP S/4HANA to Veeva, Workday, LabVantage, and beyond, you’ll help design and deliver future-ready systems that drive global impact — enabling us to deliver affordable medicines to more patients worldwide.

Job Summary

The Solution Owner – Veeva Clinical is responsible for the overall application ownership, providing technical direction and domain methodology leadership in the deployment and optimisation of Veeva Clinical applications in the context of STEP. The incumbent oversees technical design, manages key vendor and internal technology relationships, and ensures that Veeva Clinical is deployed in accordance to the STEP roadmap closely aligned with the organisation’s strategic objectives and industry best practices

Your Key Responsibilities

Your responsibilities include, but are not limited to:

• End-to-end accountability for solution design.
• Provide strategic guidance to business stakeholders, internal technology teams and external partners on development roadmaps and long-term system strategies.
• Lead and manage the governance and operational activities for Veeva Clinical.
• Lead and mentor engineers and configurators on methodology and design principles.
• Ensure solution alignment with enterprise architecture, platform design principles and long-term business objectives.
• Serve as point of escalation, review and approval for key issues and decisions.
• Drive delivery and operational methodology aligned to platform operational and delivery principles.
• Partner with business and technology leadership to further develop guiding principles and methodology.
• Direct and inspire delivery teams to consistently deliver high-quality services and technical support for Veeva Clinical.
• Oversee integrations, connections, data migrations and continuous optimisation of Veeva Clinical to enhance business processes, drive operational efficiency, and support digital transformation.
• Ensure compliance with relevant regulations, standards, and best practices fostering the standards of audit readiness.
• Champion a culture of continuous improvement and innovation, keeping abreast of technological advancements to support ongoing organisational growth.
• Engage proactively with internal stakeholders to gather requirements, provide regular updates, and ensure that solutions effectively address business needs.

Minimum Requirements

What you’ll bring to the role:

• 3+ years of experience in project delivery and/or application management or IT services within a multinational organization. Key skills include strategic planning, stakeholder management and solution design
• 3+ years of experience as a Veeva (Vault) Architect or 5+ years as a Functional/Configuration specialist with a proven track record of implementing and/or maintaining at least one of these applications: eTMF, CTMS, SSU, Payments
• Excellent leadership, communication, and collaboration skills.
• Effective communication and stakeholder management skills, with the ability to explain complex technical concepts to non-technical audiences.
• Strong analytical and problem-solving skills, with the ability to translate business needs into data and system requirements.
• Proven ability to work effectively in a fast-paced, dynamic environment and drive change and innovation.
• Experience in managing global projects and working in diverse cultural environments.
• Proficiency in using advanced software tools and platforms relevant to the job.
• Experience with ITIL frameworks and other service management methodologies.

Education:

• Veeva Vault Platform Certification
• Bachelor’s degree in Computer Science, Information Technology Business Administration, or related business field; (Master’s degree is preferred)
• Certification in project management methods (Agile, ITIL, Prince 2, PMI) is a plus.
• Experience with Agile/DevOps methodologies; Certification is a plus

Languages:

English

Why Sandoz?

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, provided more than 900 million patient treatments across 100+ countries in 2024 and while we are proud of this achievement, we have an ambition to do more!

With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.

Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is supported!

Join us!

#Sandoz

Skills Desired

Budget Management, Business Acumen, Performance Management, Planning, Risk Management, Service Delivery Management, Stakeholder Management, Waterfall Project Management