The Solution Owner for Non-Windows Device Management is responsible for the design, implementation, and operational management of Nokia’s non-Windows endpoint ecosystem, including Mac, Linux, and mobile devices. This role is part of the Digital Workplace Services team and ensures that non-Windows users receive a seamless, secure, and productive IT experience comparable to the Windows environment.
This is a hands-on technical expert role that requires deep expertise in non-Windows platforms and the ability to define and execute a technology roadmap that meets the needs of Nokia’s diverse user community, including R&D teams with specialized requirements.
Define and maintain configuration standards, security baselines, and management policies for non-Windows endpoints.
Manage and evolve the MDM/UEM platform capabilities for Mac and mobile devices (e.g., Jamf, Intune for Mac/mobile).
Be an active member of the Nokia Linux community and align with Nokia R&D and business Linux stakeholders.
Support Nokia end users with regards to using IT services on non-Windows endpoints.
Set up and manage an IT support model for non-Windows endpoints in collaboration with service delivery teams.
Act as subject matter expert for non-Windows platforms within the Digital Workplace organization and drive continuous improvements.
Work as a team member in IT projects and drive the design related to non-Windows endpoints, in coordination with all stakeholders.
Collaborate with Security, IAM, and Network teams to ensure compliant and secure non-Windows device operations.
Monitor service quality KPIs and drive improvement initiatives for the non-Windows device estate.
Professional Experience:
7+ years of IT experience related to IT Infrastructure, IT Operations, or IT service delivery.
Proven experience with macOS management tools (Jamf Pro, Munki) and Linux distributions and management.
Knowledge of MDM/UEM platforms for non-Windows device management.
Experience in managing service suppliers, specifically tracking performance toward service descriptions, service levels, reporting metrics, and KPIs.
Experience working in a complex, multi-vendor IT environment within a global enterprise.
Knowledge:
Good understanding of Cyber Security processes and standards as they apply to endpoint management.
Understanding of complex stakeholder requirements related to non-Windows platforms and the ability to translate them into solution and design.
Knowledge of O365 infrastructure, Azure, MS services, and configurations.
Quality mindset for creating, analyzing, and identifying improvements, efficiencies, and trends.
Willingness to learn new technologies and understand their benefit for Nokia.
Excellent verbal and written communication skills in English.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile, and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Advanced connectivity is key to enable the opportunities of AI – opening new doors for us and our customers. Once known for connecting people, our technology is now essential to connecting intelligence.
Our priority is to deliver superior performance with the trust and security our customers need and we’re a committed innovation partner, shaping the future of connectivity.
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