Job Description

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

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Development and design of solutions for escalated customer projects, execution of services and maintenance tasks.

Responsibilities:

• •Design, implement, configure and integrate the solution into the customer environment.•Technical lead of the projects•Elaborate technical documentation for the projects•Handling of complex and difficult service faults•Fault clearance or forwarding to specialty departments•Interface to specialty departments of support areas at vendor•Design of technical solutions for fault clearance•Cooperation with manufacturers•Execute trainings, including creation of the required documents•Documentation of provided services

Requirements:

• Technical proficiency in the technologies implied in the projects to be delivered
• Mitel/Unify portfolio expertise
• IT advanced knowledge

Additional Skills (Advantageous):

• Customer orientation
• Analytical skills.
• Oranizational ability

For more information, visit Why Mitel or follow us on LinkedIn here

Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value differentperspectives, skills and experiences, and welcome applications from all sections of the community.