Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Sales
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
The Experience
Join the NGO EMEA Solutions Engineering team, where you help Non-Profit Organizations scale their impact through Marketing, Data, and AI. As a Solutions Engineer, you partner with NGO clients and internal account teams to design and validate solutions using Salesforce Marketing Cloud, Data Cloud, and Agentforce — translating complex technology into meaningful outcomes for the non-profit sector across EMEA.
What You'll Actually Be Doing
- Lead technical discovery sessions and workshops to design solution blueprints that address NGO challenges such as donor retention, constituent personalization, and volunteer engagement.
- Build and deliver customized demonstrations using Salesforce Marketing Cloud, Data Cloud, and Agentforce to secure technical wins with C-level, IT, and Business stakeholders.
- Develop Points of View (POVs) and reusable demo assets tailored to the non-profit sector, incorporating the latest AI and data capabilities.
- Collaborate with Account Executives, Core Solution Engineers, Sales, and Product teams to support technical sales campaigns and go-to-market activity across EMEA.
You're Our Person If...
- You have experience in a Solution Engineering, Pre-Sales, or Technical Implementation role.
- You have a background in marketing strategy and automation, including hands-on experience with Salesforce Marketing Cloud or a comparable enterprise marketing platform.
- You have working expertise with Customer Data Platforms (CDPs) and practical AI applications.
- You are fluent in both French and English, with the ability to present complex data and AI concepts clearly to technical and non-technical audiences.
Even Better If...
- You have prior experience working with or selling to NGOs, charities, or the broader non-profit sector.
- You have deep knowledge of the Salesforce platform and specific Marketing Cloud modules such as Account Engagement or Engagement.
- You have experience with cloud data platforms such as Snowflake, Databricks, BigQuery, or Redshift, or familiarity with Data Engineering, Machine Learning, or Agentic AI.
- You speak German or Spanish in addition to French and English.
Expérience
Rejoignez l'équipe Solutions Engineering ONG EMEA, où vous aidez les Organisations Non Gouvernementales (ONG) à amplifier leur impact grâce au Marketing, à la Data et à l'IA. En tant qu'Ingénieur(e) Solutions, vous collaborez avec les clients ONG et les équipes commerciales internes pour concevoir et valider des solutions utilisant Salesforce Marketing Cloud, Data Cloud et Agentforce — en traduisant des technologies complexes en résultats concrets pour le secteur non lucratif à travers l'EMEA.
Ce que vous ferez concrètement
- Animer des sessions de découverte technique et des ateliers pour concevoir des plans de solution répondant aux défis des ONG, tels que la fidélisation des donateurs, la personnalisation des parties prenantes et l'engagement des bénévoles.
- Créer et présenter des démonstrations personnalisées utilisant Salesforce Marketing Cloud, Data Cloud et Agentforce afin d'obtenir la validation technique auprès des dirigeants (C-level), des équipes IT et métiers.
- Développer des Points de Vue (POVs) et des ressources de démonstration réutilisables adaptées au secteur non lucratif, en intégrant les dernières capacités en matière d'IA et de Data.
- Collaborer avec les Account Executives, les Ingénieurs Solutions Core, les équipes commerciales et produit pour soutenir les campagnes de vente technique et les activités go-to-market à travers l'EMEA.
Vous êtes notre candidat(e) idéal(e) si...
- Vous justifiez d'une expérience en Solution Engineering, Avant-Vente ou Implémentation Technique.
- Vous avez une solide expérience en stratégie marketing et en automatisation, notamment avec Salesforce Marketing Cloud ou une plateforme marketing d'entreprise comparable.
- Vous maîtrisez les plateformes de données clients (CDP) et les applications concrètes de l'IA.
- Vous êtes bilingue français/anglais, avec la capacité de présenter des concepts complexes liés à la Data et à l'IA de manière claire, aussi bien pour des audiences techniques que non techniques.
Encore mieux si...
- Vous avez une expérience préalable auprès des ONG, associations caritatives ou du secteur non lucratif en général, en tant que prestataire ou partenaire commercial.
- Vous possédez une connaissance approfondie de la plateforme Salesforce et des modules spécifiques de Marketing Cloud tels qu'Account Engagement ou Engagement.
- Vous avez de l'expérience avec des plateformes de données cloud telles que Snowflake, Databricks, BigQuery ou Redshift, ou une familiarité avec le Data Engineering, le Machine Learning ou l'IA Agentique.
- Vous parlez allemand ou espagnol en plus du français et de l'anglais.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
