
Be part of a culture that celebrates excellence and drives innovation where success is a shared journey. As a Solution Engineer - AI Business Solutions Sales and Service, you help leading German enterprises transform how they engage customers across sales, customer service, and contact centers. In this role, you partner closely with our Solution Engineering for Artificial Intelligence Business Solutions team to bring modern, outcome-driven sales and service capabilities to life for customers. You help them understand what is possible, design the right solution approach, and realize tangible business value from their investments.
You work directly with major enterprise growth customers to reimagine their sales and service processes using Dynamics 365, Copilot, and agent-based experiences. You use your technical and business acumen to anticipate customer needs, translate requirements into solution architectures, and guide them through evaluations and proof of concept activities. By collaborating with account teams and partners, you ensure that customers adopt solutions that are scalable, secure, and aligned to their strategic priorities. Your work directly contributes to expanding Microsoft’s footprint in our enterprise segment and accelerating adoption of our Dynamics 365 and artificial intelligence capabilities.
In line with our Flexible Work approach, for roles at Microsoft Germany, we recommend spending at least two days per week in the office or at the customer site.
At Microsoft, our mission to empower every person and every organization on the planet to achieve more guides how we partner with customers to deliver trusted, impactful solutions. With a growth‑mindset culture, we innovate responsibly and measure success by shared progress, people, teams, and customers. Join us to do meaningful work that changes the world and helps shape what’s next for everyone.
Solution Engineering IC3 - The typical base pay range for this role across Germany is € 64,800.00 - € 108,000.00 per year. Certain roles may be eligible for benefits and other compensation.
Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/germany-corporate-pay.html
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters.
Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.