Job Description

Solution Designer (f/m/d) – B2C Omnichannel

Vienna | asap | Fulltime | unlimited

• Translate business needs into implementable, end-to-end solution concepts for the e-commerce platform, working closely with Solution Architects to align with technical architecture and platform strategy

• Lead solution discovery and requirement alignment through workshops with Product Owners, stakeholders, and technical teams

• Design scalable omnichannel solutions, defining system interactions, integration concepts, and customer journey flows

• Produce clear documentation and visual artifacts (user journeys, process flows, integration diagrams) to guide development teams

• Collaborate with international platform teams to ensure consistent platform evolution, agile team alignment, and continuous improvement of customer journeys and platform capabilities

• Explore AI-supported tools and approaches to enhance solution design, accelerate analysis, and identify optimization opportunities

• Do you have 5–10 years of IT experience with a focus on Software Engineering, Solution Design, and large-scale transformational programs?

• Are you skilled in designing service-oriented architectures, APIs, and microservices, and familiar with digital platforms that support business processes?

• Can you apply Design Thinking and Agile methodologies to create innovative, user-centered solutions?

• Are you experienced with tools such as Jira, Confluence, Miro, or other documentation/design platforms?

• Do you have fluent proficiency in both German and English?

• Do you have strong problem-solving, communication, and stakeholder management skills, and the ability to work effectively in complex, dynamic environments?

At Magenta, we believe in diverse employees and live equal opportunities. We welcome all
applications regardless of cultural and social background, age, gender, nationality, religion,
disability or sexual orientation. Magenta connects all people.

• 
  We want to
  win
  together
• 
  T- you can
  count
  on me
• 
  We challenge
  the
  status quo
• 
  We are optimistic
  about our
  digital future
• 
  No bullshit bingo
  we are honest,
  authentic & humorous
• 
  We connect more
  with each other
  and with our customers

That sounds good to you?

THEN WE MIGHT BE THE RIGHT ONES FOR YOU.

• Food voucher
• Flexible working hours
• Health care
• Job ticket
• Learning offers
• Homeoffice
• Benefits
• Company pension plan

According to the collective agreement for the telecommunications industry, this position carries a minimum gross monthly salary of € 4.046,28 based on full-time employment (38.5 hours per week). We will discuss your actual salary with you in person, taking into account your individual qualifications and professional experience. You can expect an attractive offer that exceeds the minimum stipulated by the agreement.

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