Job Description

Solution Consultant (Pre-Sales) Infor PLM for Process & Digital Product Innovation (m/f/d)

Department: Sales

Employment Type: Full Time

Location: Remote

Description

Job location: Europe - Infor office or home office.

Join a specialized EMEA solution consulting team at the intersection of product innovation, process manufacturing, regulatory compliance, cloud technology and AI. You will help manufacturers rethink how products are conceived, formulated, approved, packaged, commercialized, and continuously improved.

This is not a traditional ERP presales role. You will work with R&D, product development, quality, regulatory, procurement, manufacturing and executive stakeholders to connect business priorities with practical solution designs. You will position and demonstrate Infor PLM for Process across Food & Beverage, Ingredients, Consumer Packaged Goods, Chemicals, Cosmetics, Personal Care, Nutritional Products, Life Sciences and other formulation-based industries.

Why This Role Is Different

• Own visible, high-impact work in a specialized practice where your expertise directly shapes customer conversations and business growth.
• Influence the full digital product lifecycle, from formulation and specifications through compliance, packaging, labeling, and manufacturing handoff.
• Work with a purpose-built PLM product that supports both formulation and packaging in one solution.
• Help customers connect PLM with ERP, quality, laboratory, regulatory, product data and analytics landscapes, including environments that use non-Infor ERP systems.
• Explore how AI and agentic capabilities can accelerate solution design, scripting, demonstrations and product innovation processes.
• Build a career path toward deeper industry expertise, Solution Architect and Forward Deployment Architect capabilities.
• Collaborate internationally across EMEA and with PLM colleagues in North America.

What You Will Do

Customer discovery and value consulting

• Lead discovery workshops covering product development, formulation, recipes, ingredients, specifications, packaging, compliance, quality, claims and commercialization.
• Turn complex customer challenges into clear business outcomes, solution scope, architecture principles and value narratives.
• Engage confidently with business users, technical specialists and executive stakeholders, focusing on speed to market, risk reduction, compliance and operational excellence.

Demonstrations and sales execution

• Design and deliver persuasive demonstrations, workshops and Proofs of Concept grounded in customer-specific scenarios.
• Create and maintain demonstration environments, industry templates, sample data and end-to-end stories with peers and product experts.
• Support RFI and RFP responses and guide solution conversations across PLM, ERP, LIMS, quality, regulatory and integration landscapes.
• Build trusted relationships with prospects, customers, partners, account teams and internal specialists throughout the sales cycle.

Solution design and transition

• Act as the functional solution owner as opportunities move from presales into delivery.
• Collaborate with architects, implementation teams and partners to create coherent, scalable designs and effective handovers.
• Challenge requirements constructively, maximize standard capabilities and avoid unnecessary customization.
• Contribute to product data, master data, workflow, governance, integration and migration discussions.

Market and Practice Development

• Contribute to webinars, customer events, industry conferences, reusable digital assets, enablement and thought leadership.
• Build deep knowledge of Infor PLM for Process, Infor CloudSuite, Infor OS, relevant roadmaps and process-industry trends.
• Share customer insight with product and industry specialists to strengthen future messaging and solution direction.

A Typical Day in the Life Includes:

• Facilitate an innovation workshop with an R&D and quality team at a global process manufacturer.
• Tailor a demonstration around formulation, allergens, nutritional data, specifications, labeling or packaging.
• Work with an architect on data flows between PLM, ERP, laboratory, quality and regulatory applications.
• Build a value story for an executive audience and coach an account team on the customer narrative.
• Configure a demo scenario, review a script or SQL-based requirement, or explore how AI can accelerate the work.
• Prepare a Proof of Concept and document decisions for a smooth handover to delivery.
• Collaborate with international PLM colleagues, product experts and partners on reusable industry scenarios.

What you bring

Essential qualifications

• Experience in solution consulting, business consulting, enterprise software presales, PLM consulting or enterprise application implementation.
• Experience with formulation-based or process manufacturing environments such as Food & Beverage, Ingredients, Consumer Products, Chemicals, Cosmetics, Personal Care, Nutritional Products or Life Sciences.
• Understanding of at least several of these areas: product development, formula or recipe management, ingredients, specifications, packaging, compliance, claims, quality and commercialization.
• A consultative mindset with the ability to simplify complexity, challenge assumptions and recommend practical business solutions.
• Strong discovery, workshop facilitation, storytelling, presentation and stakeholder communication skills.
• Technical curiosity and confidence discussing data, integrations, automation and solution design with architects and developers.
• Fluent English and German and willingness to travel across EMEA as required.

Preferred qualifications

• Hands-on exposure to PLM, ERP, product innovation, Quality Management, Regulatory Management or Laboratory Information Management Systems.
• Working knowledge of SQL, scripting, data modelling, workflow design, REST APIs, XML, JSON, middleware or integration concepts. You do not need to be a professional developer, but you should be comfortable reading and discussing technical logic.
• Experience with Infor OS, Infor ION, Infor Data Fabric, Infor CloudSuite, workflow automation, product data syndication or AI-enabled business processes.
• Experience designing demonstrations or Proofs of Concept for complex enterprise software solutions.
• Additional European language skills, particularly German, Dutch, French, Spanish or Italian.
• A relevant degree or equivalent practical experience in engineering, food science, chemistry, technology, business or a related field.

What Success Looks Like

• You become a trusted advisor to customers, partners and account teams.
• You lead discovery that uncovers meaningful business outcomes and shapes credible solution strategies.
• Your demonstrations and Proofs of Concept make complex product innovation challenges clear and compelling.
• You build strong knowledge of Infor PLM for Process and the broader cloud and industry ecosystem.
• You create reusable assets and insights that strengthen the regional practice.
• You hand opportunities to delivery with clear scope, assumptions, value hypotheses and customer context.

What's in It for You?

• A rare opportunity to build highly valued expertise in PLM for process industries.
• Visible customer impact across product innovation, compliance, quality, packaging and manufacturing.
• Exposure to global brands, international teams and complex transformation programs.
• The opportunity to work with modern cloud platforms and evolving AI and agentic capabilities.
• Autonomy and ownership within a small, specialized team.
• A development path toward Industry Solution Expertise, Solution Architecture and Forward Deployed Architect roles.

You will enjoy this role if you are curious about how products are created and brought to market, energized by customer conversations, comfortable moving between business and technical topics, and motivated to become a specialist rather than remain a generalist. You bring structure to ambiguity, learn quickly and enjoy turning complex requirements into clear stories and workable solutions.