Job Description

About The Role:

The Solutions Consultant plays a pivotal role in helping customers unlock the full value of Cirium’s products, data, and industry expertise. Partnering closely with customers and Sales teams, Solutions Consultants establish technical credibility, solve complex business challenges, and deliver outstanding customer experiences throughout the sales and renewal lifecycle. Beyond customer engagements, the team drives commercial success by developing and delivering sales enablement programmes, industry training, and product certification initiatives that empower Cirium’s high-performing teams worldwide.

Responsibilities

Pre‑Sales & Industry Engagement

• Partner with Sales to qualify and progress opportunities through customer discovery, solution qualification, demonstrations, workshops, business cases, and technical validation activities throughout the sales cycle.

• Lead technical inputs across sales proposals and RFP/RFQ processes

• Support customer engagements activities through executive briefings, industry events, webinars, and thought leadership activities.

Training & Enablement

• Design and develop training materials, certification frameworks, industry playbooks, processes, and documentation that strengthen Sales teams' understanding of Cirium's products, data, and industry use cases.

• Deliver Industry 101 training, product certification, and use-case-based learning programmes that enable Sales teams to effectively position Cirium's solutions and communicate customer value.

Cross‑Functional Collaboration

• Collaborate with Sales and cross-functional teams to communicate customer feedback, market insights, and emerging use cases that contribute to product development, solution positioning, and go-to-market strategies.

• Partner with Product, Marketing, and commercial leadership to develop customer-facing narratives and strengthen the organisation's ability to engage customers and support complex sales opportunities.

Technical Account Management

• Establishes technical credibility and develops higher, deeper, wider technical relationships with key enterprise accounts.

• Partners with sales to provide world class technical account management and provides solution expertise to maximise value of Cirium’s products, data and capabilities to our clients.

Requirements

• Airline Operations and Analytics Experience: Experience in the airline industry, including airline operations and analytics, is required. Demonstrates knowledge of areas such as on-time performance (OTP) and delay analysis and serves as a trusted advisor on industry trends.

• Education: Bachelor's degree in a relevant discipline such as Engineering, Data Analytics, Business, Aviation, or equivalent practical experience.

• Solutions Consulting and Pre-Sales Experience: Proven experience in Solutions Consulting, Pre-Sales, Technical Sales, or a similar customer-facing role.

• Technical Capability: Experienced with datasets, analytical tools, and BI platforms such as Tableau. Interprets and communicates analytical findings to technical and non-technical audiences. Quickly learns new products, technologies, and data assets. SQL experience is an advantage.

• Executive Communication: Strong demonstration and presentation skills for audiences from analysts to C-suite executives, with experience supporting RFI/RFQ processes and commercial proposals.

• Collaboration and Adaptability: Works effectively in a fast-paced, global environment, building strong relationships across teams and supporting customer engagements, including travel as required.

Working for you:

We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Medical Insurance and Air Ticket

• Competitive Commission scheme

• 25 Days Annual Leave

• Hybrid Working Model

About the Business

At Cirium, our goal is to keep the world connected. We are the industry leader in aviation analytics; helping our customers understand the past, present, and predicting what will happen tomorrow. Our mission is to transform the aviation industry by enabling airlines, airports, travel companies, tech giants, aircraft manufacturers, financial institutions and many more accelerate their own digital transformation. You can learn more about Cirium at the link below. https://www.cirium.com/

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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