Job Description

Solution Architect, Revenue Cycle Transformation (Epic Back-End Revenue Cycle)

About Chartis

The challenges facing US healthcare are longstanding and all too familiar. We are Chartis, and we believe in better. We work with more than 1,900 organizations annually to develop and activate transformative strategies, operating models, and organizational enterprises that make US healthcare more affordable, accessible, safe, and human. With more than 1,450 professionals, we help providers, payers, technology innovators, retail companies, and investors create and embrace solutions that tangibly and materially reshape healthcare for the better. Our family of brands—Chartis, Jarrard, Greeley, and HealthScape Advisors—is 100% focused on healthcare and each has a longstanding commitment to helping transform healthcare in big and small ways. Believe in better.

Chartis has offices in Boston, Chicago, New York, Washington D.C., and Nashville.

Remote work is allowed.

Role Overview

As a Solution Architect, you will lead large-scale, technology-enabled revenue cycle transformation initiatives for leading healthcare organizations. You will serve as both a strategic advisor and delivery leader - guiding clients from vision through execution to measurable outcomes.

This role is ideal for someone who combines deep revenue cycle expertise with hands-on Epic back-end experience, strong leadership skills, and the ability to translate strategy into action. Experience with Epic billing and collections workflows, including claims submission, payment posting, denial management, accounts receivable (A/R) follow-up, and patient collections, is central to this role.

Responsibilities

• Lead Transformation Engagements
• Architect Scalable Solutions
• Advise and Influence
• Drive Adoption and Change
• Develop Teams
• Own end-to-end delivery of revenue cycle transformation initiatives, including Epic implementation and optimization with a focus on back-end billing and collections workflows
• Define solution strategy, scope, and roadmap aligned to client goals and billing and collections priorities
• Drive execution across complex, cross-functional teams spanning operational, clinical, and technical stakeholders
• Design and optimize Epic back-end revenue cycle workflows across claims submission, payment posting, denial management, A/R follow-up, and patient collections
• Ensure alignment between Epic configuration, business processes, and desired operational and financial outcomes
• Identify and address billing and collections issues, including claim rejections, denials, payment posting exceptions, and aging A/R, that affect revenue cycle performance
• Serve as a trusted advisor to executive and operational stakeholders
• Lead decision-making, issue resolution, and governance structures across billing, collections, and related revenue cycle functions
• Translate technical concepts into clear, actionable insights for non-technical audiences
• Partner with client leadership to enable adoption and sustain back-end revenue cycle transformation
• Support change management strategies that improve billing accuracy, collections efficiency, and revenue cycle outcomes
• Lead and mentor multidisciplinary teams across consulting and client organizations
• Foster a high-performing, collaborative team environment

Qualifications and Desired Skills

• 7+ years of experience leading complex, technology-enabled healthcare initiatives (e.g., Epic, automation, AI)
• Deep expertise in Epic back-end revenue cycle / billing and collections, with hands-on experience in one or more relevant Epic applications such as Resolute Hospital Billing (HB), Resolute Professional Billing (PB), Epic Claims, or related billing applications
• Proven success delivering large-scale Epic implementations or optimizations, particularly within back-end revenue cycle, billing, claims, or collections
• Strong understanding of EHR ecosystems, integrations, and revenue cycle analytics
• Experience leading client-facing engagements with the ability to influence executive and operational stakeholders
• Demonstrated leadership, problem-solving, and decision-making capabilities
• Ability to thrive in fast-paced, evolving environments
• Epic certification in a relevant application (e.g., Epic Resolute Hospital Billing (HB), Epic Resolute Professional Billing (PB), Epic Claims, and/or Epic Charge Router) is highly preferred but not required.

Salary range: $153,500-$198,000, plus may be eligible for an annual discretionary bonus. The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skills, experience, training, licensure and certifications, practice area, and other business and organizational needs. In addition, Chartis offers several benefits including medical, dental, vision, HSA, FSA, disability insurance, life insurance, 401(k) match, paid time off, wellness stipend, and additional voluntary benefits.

At Chartis, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.